Data Center Operator
7 days ago
As a Data Center Operations Engineer, your mission is to support the day-to-day technology operations of critical data centers. The purpose of this role is to maintain operational stability and handle customer requests while working on shifts to support the 24x7 operation. You will be responsible for installing and configuring enterprise class technology hardware, troubleshooting hardware and network issues, maintain change control process in the data center, and support 3rd party vendor activities. This is a 12-months contract position, working with team members on a 16 x 7 rotating shift basis with on-call responsibilities.
This role requires a wide variety of strengths and capabilities, including:
- Working knowledge of a physical IT infrastructure (server,networking, storage)
- Hands on experience with hardware move/add/change in a data center environment
- Experience with ITIL control processes
- Experience supporting enterprise-class hardware deployments
- Experience with physical layer infrastructure and testing tools(racking, cabling)
- Understanding of network concepts (switching, routing, perimeter security)
- Understanding of operating systems (Windows, Linux, AIX)
- Understanding of data center concepts (Space, Power, Cooling)
- Understanding of media management (Tape, Hard Drives)
- Efficiently problem solve issues in a complex environment
- A mindset that challenges rather than simply understands and accepts
- Passionate about technology, innovation and continuous learning
- Ability to integrate well into a team, connect and collaborate effectively with the wider organization
- Being obsessed about our customers’ experience
- Flexibility to work non-business hours that may include weekends and/or holidays
- Willingness for occasional travel between sites within the metro area
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