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Business Analytics Sr Mgr

3 weeks ago

Singapore Amgen Full time

Career Category

Information Systems

**Job Description**:
HOW MIGHT YOU DEFY IMAGINATION?

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Senior Manager, Business Analytics in Singapore.

Senior Manager, Business Analytics

Live

What you will do

Accountabilities:

- Co-lead design & implementation across the JAPAC region of the customer engagement & sales data infrastructure together with the Dir. Data Management
- Co-lead design & implementation of JAPAC analytical & reporting capabilities, including central data management, data strategy & explore advanced analytics
- Transform JAPAC commercial processes & systems to allow data-driven, integrated, and customer centric omnichannel customer engagement

**Responsibilities**:

- Co-lead a cross-functional effort to drive Amgen’s overall customer engagement, analytical, and reporting capability, across all JAPAC affiliates, in alignment with global capabilities (Global D&A)
- Translate the business needs from Commercial language into Digital, Technology & Innovation (DTI) requirements, and lead the DTI support teams to engage and implement effectively
- Refine Amgen’s data strategy in close collaboration with the O-US Dir. Data Management, affiliates, and global capabilities (D&A)
- Co-lead evolution of our commercial processes and data infrastructure (in collaboration with DTI) to allow data-driven, integrated, and customer-centric omnichannel customer engagement:

- Define & execute detailed “integration” strategy in close collaboration with the O-US Dir. Data Management, cross-functional Amgen & external experts
- Define implementation strategy (analytics, reporting, processes) with a cross-functional team including DTI, GSS, and affiliates
- Co-lead creation of homogeneous and integrated JAPAC performance management framework (across all JAPAC affiliates, and partnering with D&A capability leads); harmonizing KPIs and metrics across the regions and delivering tailored analytical reporting capabilities answering different role needs through Tableau
- Explore advanced analytics in partnership with affiliates, BAI, and D&A capabilities

Win

What we expect of you

**Qualifications**:

- Bachelor’s Degree and 5 years of directly related experience in an international company OR
- Associate degree and 8 years of directly related experience in an international company
- Excellent English communication skills in oral and written
- Excellent computer skills in Microsoft Office, all remote working tools
- Excellent time management and prioritization skills
- Strong Interpersonal skills and a team player
- Self-starter who can function autonomously
- Focus on deliverables within agreed upon deadlines
- Ability to pay close attention to detail and manage multiple tasks simultaneously
- Innovative, creative, flexible

Thrive

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.
- Vast opportunities to learn and move up and across our global organization
- Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
- Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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