
Customer Service Assistant
3 days ago
Customer Service Assistant Position
Responsibilities:
- Daily triggering and assigning of jobs, liaise with driver and call management team.
- Liaise with customer on shipment dates.
- Work with Ops RMA team on unused parts.
- Arrange red rush ordering with APDC HUB warehouse and driver.
- ADHOC collection activation request by call management team or engineers.
- Follow up with customer and call management team on back order and manual release (recovery).
- Prepare loan form for customer to sign for loan of spare parts.
- Backup on preparation of airway bill and invoices.
Benefits:
- 5 Days Work, Monday to Friday, 8:30 to 17:30.
- Transport allowance.
- Pleasant working environment.
- Good staff welfare.
- Attractive remuneration package.
- Variable bonus & AWS.
- Medical, dental & insurance benefits.
- Company transport pick up at Clementi MRT station.
- Job training provided.
Requirements:
- Minimum O-Level.
- Proficient in Microsoft Office.
- Willing to learn and hold responsibility.
- Able to work as a team and support each other.
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