Volunteer Manager

7 days ago

Singapore NEW HOPE COMMUNITY SERVICES Full time

**Volunteer Management**
- Oversee the overall aspect of the volunteer management programme (Recruitment, Training and Retention) at town level
- Develop framework and training curriculum for existing and new volunteers
- Coordinates, nurtures, sustains and motivates volunteers
- Organise and provide support in events including formal or informal recognition, reward programmes, and appreciation events for volunteers
- Manage resources and implement the volunteer programmes within set budget, funding mechanisms and timelines
- Monitor and evaluate outcomes
- Support all secretariat work and reports of the volunteer programmes to management, internal and external stakeholders

**Marketing and Communication**
- Develop strategy and operationalize plans to market the services and volunteering opportunities to community and corporate partners
- Establish and nurture relationship with various stakeholders and facilitate their support
- Plan and manage all publicity efforts to drive volunteer recruitment and organise outreach events
- Provide editorial support for corporate communication, collaterals and materials

**Administrative Matters**
- Update and manage database of volunteers to ensure accurate and up-to-date records
- Establish and manage the process for all documentations, submission, deadlines and recognition
- Ensure compliance with governance and regulatory requirements
- Perform other duties as instructed by management and board.

**Experience, Competence and Qualification Requirements**

**Technical Competencies**
- Recognised Bachelors in any field with minimum 2 to 3 years managerial or related work experience, preferably in a non-profit or charitable organisation.

**Core Competencies**
- Possess a proactive attitude, drive and enthusiasm to carry out projects to conclusion
- Excellent interpersonal skills both written and spoken
- Ability to build & maintain relationships with existing and new partners
- Strategic thinker with networking aptitude
- Strong team player who is resourceful, adaptable and able to perform multitasks under given timeline
- Self-motivated and pleasant personality
- Passionate about volunteerism and enjoy serving in community
- Good organisational and project management skills
- Relevant working experience in Social Service sector would be an advantage
- Resilient, resourceful and independent with minimum supervision

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