Manager, IT Applications

4 days ago

Singapore Razer USA Ltd. Full time

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities:

- Manage Project Implementation, Change Management and Service Desk function
- Responsible for managing, providing management direction and allocating resources effectively to ensure successful execution of projects
- Providing technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting, and maintaining the Enterprise Applications
- Leverage on thorough understanding of business and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements
- Managing the SLAs and deliverables for multiple projects
- Overseeing the entire SDLC process and ensuring the accuracy and completeness of functional and technical documentations
- Manage integrations between Enterprise Applications (eg. APIs, middleware, etc)
- Responsible for communicating and managing monthly platform releases to key business users
- Monitor and identify business risks, inefficiencies, issues and opportunities related to Enterprise Applications
- Vendor engagement and management, responding to quotations and contracts, performing necessary budgeting and costing exercises
- Other duties as assigned
- Preferred Skills and Qualifications:

- Bachelor’s degree in IT or equivalent
- 5+ years of management experience in Enterprise Applications (eg. Salesforce, ServiceNow, Coupa)
- Experience in leading cross-functional teams in a global team environment
- Ability to lead the team and deliver working solutions on a tight schedule and fast-paced environment
- Strong project management and planning skills
- Demonstrate strong critical thinking and analytical skills, in both process and solution analysis
- Strong interpersonal skills, must be collaborative in nature and work well with others
- Exceptional communication skills, both written and verbal
- ITIL Certification is a plus

Pre-Requisites:
Are you game?

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