Sg] Assistant Education Manager

1 week ago


Central Singapore l'Oréal Full time

Who is L’Oréal?
L'Oréal is the world's largest and most profitable beauty company. Present in over 150 countries, L’Oréal has catered to all forms of beauty in the world for over 100 years and has built an unrivalled portfolio of more than 36 international, diverse and complementary brands including L'Oréal Paris, Garnier, Maybelline New York, Nyx Professional Makeup, IT Cosmetics, Lancôme, Kiehl's, Urban Decay, Shu Uemura, Giorgio Armani, Yves Saint Laurent Beauté, Ralph Lauren, Diesel, Biotherm, Clarisonic, Kérastase, L'Oréal Professionnel, Matrix, Vichy, and La Roche-Posay.
For more than a century, L’Oréal has devoted itself solely to one business: beauty. The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires.
Our business is energetic and vibrant, underpinned by strong ethical principles and our belief that financial performance and responsible business go hand-in-hand. We are driven each day by our six founding values - Passion, Innovation, Entrepreneurial Spirit, Open-mindedness, Quest for Excellence and Responsibility.
The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.
When beauty and tech collide, the impossible can happen
In our journey, we are looking for talented individuals who can lead us on this mission.
Would you like to be a part of the adventure?
Why join us?
Being the world's #1 beauty company, L'Oréal empowers its people who are ready to take bets, think out of the box, defend their convictions, be resilient and leave their own mark. They are offered numerous opportunities, fast track careers and early responsibilities. L'Oréal has ambitious goals and is striving for excellence. This permanent learning experience helps you stretch your potential.
We define success as making a positive, conscious impact. At L’Oréal, you will be encouraged to think and act beyond your job. We push boundaries and move fast globally to stay ahead of the game. Your job will be your own innovation playground. We encourage different points of view. What sets you apart is what makes you great. You will always have the space to question, express, agree and disagree. We unleash everyone's potential. Here, learning opportunities are endless. You will build your own unique path. We believe in the impact of great mentors. You will be inspired by people you won't ever want to forget.
What will you do?
Business partner for salon, responsible to develop assigned area through existing customers and newly acquired customers. This role will be home based in Singapore, hence strong discipline needed to ensure commercial productivity.
**You are expected to manage the following**:

- Assist in leading and coach the Kiehl’s Education team to execute excellent and relevant training programs to the Beauty Advisors. Evaluates Education programs from within and report recommendations / issues to Brand General Manager & Go-to-market team for next steps & training priorities.
- Assist in Education Strategy & Plans to support brand’s strategy and achieve brand’s goal
- Adapt, execute, and evaluate all training programs in Virtual & Physical classroom, E-Learning and Live Training program to achieve desired business results, tailor aligns to individual market needs and in partnership with Marketing & Retail Team
- Prepare, present and effectively facilitate all trainings incorporating the principles of Luxury Selling Experience with Empathy & Human Connection and evaluate training relevancy and effectiveness.
- Co-lead discussion and collaborate with Retail Team to prioritize monthly store/BA’s coaching based on business needs and prioritize BA’s development.
- Conduct on-going assessment in terms of Beauty advisors' skills and training needs.
- Analyze national and regional / area KPI and implement tailored training programs to address specific areas of concern.
- Impersonate and transmit brand values to the distribution with strong passion in Beauty, and able to inspire the team
- Keep an eye on competition and report qualitative feedback from the field

Who are we looking for?
- Diploma in Business (any field) preferably
- Min 3 year in education/training field within skincare
- Microsoft Excel
- Strong communication skills
- Energetic and able to travel intensively
- Analytical thinking and problem solving mindset

L’Oréal Competencies
- Integrat


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