Shop Manager #sgunitedtraineeships #sgup
2 weeks ago
1. Role Description:
This position reports to the Owner and is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include ensuring our customers have excellent shopping experiences, driving sales, enforcing company policies, ensuring compliance with safety regulations, and managing financial aspects such as daily revenue.
2. Specific Responsibilities:
Individual to be involved in:
1.Trainee must able to liaise with the Owner on current day to day operation flow and update on financial and business activities. Trainee shall look presentable and speak clearly and well and be approachable at all times.
2.Trainee must able to establish and maintain credible, and excellent relationships with customers, internal business lines, and external vendors. The Trainee shall be able to serve as a primary point of contact when there are customers and/or vendors related issues. Be able to devise ways of improving the customer experience, including resolving problems and complaints.
3.The Trainee shall be able to assist the Owner in raising and tracking of issues and conflicts and remove barriers. The Trainee shall be able to have understanding of basic financial and budgeting processes and principles.
4.Trainee shall gain experience utilizing the POS system to record payment and store cash have to be able to identify trends and assess opportunities to improve processes and execution. The Trainee shall be able to liaise with the director to oversee budgeting, reporting and planning.
3. Competencies:
1.Presentable and Excellent verbal and written communication skills
2.Excellent customer-service skills
3.Good decision-making skills and gain experience in basic financial and book keeping
4.Ability to multi-task, prioritize, and manage time effectively
4. Duration of Traineeships: 6 months
5. Approved Training Allowance: Fresh Graduates - $2100, Non-mature Mid-career Individuals - $2700, Mature Mid-Career Individuals - $3500
6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:
This position is open for both recent graduates and mid-career individuals (mature and non-mature). Graduates interested in this position should possess a Diploma and above Qualification. Mid-career individuals from any qualification level can apply.
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