Service Operation Manager

Job DescriptionWe are seeking a dedicated and compassionate professional to join our team as a Social Worker. This role is perfect for individuals who are passionate about making a positive impact in the lives of others.About the RoleDeliver case management and counselling services to clients, providing them with support and guidance during challenging...

Researcher/Senior Researcher, Service and Operations Management (IPAM)Researcher/Senior Researcher, Service and Operations Management (IPAM)The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister's Office. We are the central learning institution for the Singapore Public Service and we partner government...

[What the role is]Drive service excellence through systematic monitoring of operational performance and customer feedback management with the Quality Service Operations (QSO) team. This role focuses on performing data analysis to identify service gaps, recommending process improvements, and working closely with stakeholders to enhance service delivery and...

Job Title:Senior Business LeaderAbout the Role:We are seeking an experienced Senior Business Leader to drive business growth, optimize operations, and lead a high-performing management team.Key Responsibilities:Develop and execute business strategies aligned with company goals and market demands.Define, monitor, and achieve KPIs, driving market expansion and...

**Oversees the day-to-day operations of a service department, ensuring efficient workflow, customer satisfaction, and profitability**. Their responsibilities include managing staff, overseeing service quality, handling customer complaints, and implementing strategies to improve service processes and customer retention. They also work with internal teams to...

**Key Responsibilities**: Manage day-to-day workshop operations, ensuring all service processes run efficiently and meet company standards. Receive and engage with customers, accurately capturing service requirements and ensuring clear communication throughout the service lifecycle. Prepare detailed job cards for each incoming vehicle, ensuring accuracy in...

Job Summary:">Manage the full recruitment process, from initial candidate screening to finalizing employment arrangements.Maintain accurate and up-to-date employee records, ensuring seamless integration with HR databases.Oversee employee benefits and compensation packages to promote a positive work environment.Ensure compliance with relevant labor laws and...

[What the role is]Oversee data and systems that enable the development and growth of effective services and initiatives that meet the needs of service users.[What you will be working on]Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Duties include the...

[What the role is]MANAGER / DEPUTY MANAGER, LICENSING OPERATIONS[What you will be working on]You will manage the team responsible for vocational licensing operations, ensuring the timely processing of vocational licence applications/renewal for taxi, private hire car and bus drivers, as well as bus attendants. Key Responsibilities: Lead the review and...

**What the role is** - The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. Internally, the changes in workforce profile have necessitated a new approach in how the workplace is designed, while the...