Enrolment Specialist

5 days ago

Singapore ACHIEVERS DREAM LEARNING CENTRE PTE. LTD. Full time

At The Sequoia Vision, we revolutionize the learning experience by fostering a nurturing community and empowering students to thrive in the face of challenges. Our mission is to instil in students the values of continuous growth and resilience, enabling them to achieve extraordinary success.

We are driven by a commitment to provide Better Education for our students, and as part of our expansion efforts, we are seeking a dynamic and experienced Enrolment Specialist to join our team. As an Enrolment Specialist, you will play a crucial role in managing administrative and operational tasks, ensuring smooth enrolment processes and exceptional customer service.

**Key Responsibilities**:

- Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
- Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
- Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
- Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
- Collaboration: You will be working closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

**Requirements**:

- Diploma or Bachelor's degree in Business Administration, Education, or related field.
- Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in MS Office and enrolment management software.
- Ability to work independently and collaboratively in a fast-paced environment.

We look forward to welcoming you to our team

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