Director of F&b

5 days ago

Singapore MANDAI RESORTS PTE. LTD. Full time

**Main Duties and Responsibilities**

We are seeking a highly motivated and experienced Director of Food & Beverage to manage all front-of-house F&B service functions at the resort. This role will focus on service excellence, guest engagement, and operational efficiencies across all restaurants, banqueting, and in-room dining — working in close partnership with the culinary team.

**Key Responsibilities**
- Lead all F&B service teams to ensure consistently outstanding guest service and seamless dining experiences.
- Oversee service operations across all outlets, including specialty restaurants, all-day dining, in-room dining, and banqueting.
- Establish and uphold service standards, SOPs, and training programs in alignment with Banyan’s hospitality benchmarks and the resort's brand values.
- Collaborate with the culinary team to ensure smooth coordination between front
- and back-of-house operations.
- Drive continuous improvement in guest satisfaction scores, feedback management, and team performance.
- Develop and mentor F&B managers and service staff to foster a culture of excellence, hospitality, and environmental mindfulness.
- Monitor daily operations, staffing levels, and guest flow to ensure efficiency and responsiveness.
- Manage the F&B service budget, labour planning, and inventory control with a focus on operational efficiency.
- Ensure compliance with all health, safety, and licensing requirements.Coordinate closely with events, marketing, and wellness teams to deliver bespoke and experiential dining services that complement resort programming.

**Job Requirements**
- Degree or Diploma in Food and Beverage and/or Hospitality Management or an equivalent professional qualification in a related field.
- At least 8 to 10 years’ experience in a similar capacity, preferably in the hospitality industry, with a minimum of 5 years in a senior leadership role.
- Strong understanding of high-end service delivery across multiple F&B formats (e.g., fine dining, casual, events, IRD).
- Exceptional leadership, communication, and interpersonal skills.
- Experience in resorts, eco-tourism, or lifestyle hospitality brands preferred.
- Strong leadership and interpersonal skills.
- Ability to work under pressure and in a fast-paced environment.

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