Client Commercial Support Consultant

REVIVO BioSystems is an innovative and service-oriented startup founded by a team of engineers and biologists, with

many years of experience in biomedical engineering, cell cultures, microfluidics and tissue engineering. The company

is aiming to become the Asian and global leading provider of enabling technologies and services for _ex vivo _and _in_
- vitro _testing of chemicals, ingredients, cosmetic formulations and therapeutics. Our goal is to deliver products and

services with unmatched quality, consistency, reproducibility, and ease-of-use. We are on a fast growing trajectory

and are looking to expand our organization to further support the company’s expansion, and building more

opportunities to make the world a more sustainable and ethical place.

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The company has started offering consulting services to support clients with their Commercial Claims Strategy. Revivo’s

deep knowhow is of critical guidance when defining strong and differentiated claims, and to design tissue testing

protocols.

We are looking for an experienced and senior individual with commercial claims expertise applied in marketing

plans and based on data insight, in relevant Cosmetics, Nutritional/Nutraceutical and/or Pharmaceutical domains. The

individual has a proven track record in developing commercial strategies and marketing & claims-based

communication plans, and will come onboard as Revivo’s Client Commercial Support Consultant.

This role will be crucial to develop deep and longer term relationships with selected clients. These knowhow-based

consultancy engagements will form the basis for further ambitious & profitable growth, and a new support layer

REVIVO BioSystems is offering its clients. The individual will have a key leadership & relationship position to drive all

business aspects with the client, and the further development of the relationship. The individual will be accountable to

the CBO, and take guidance from the company’s management team.

The CCSC will be accountable for identifying, managing and executing the day-to-day consulting operations of the

organization, and ensure the client’s needs are connected to the internal and partner knowhow of REVIVO BioSystems.

The individual will primarily focus on large corporates and build broad and deep relationships. The consultancy

services can be broadened to smaller size companies once a good service-market-fit is identified.

Furthermore, the CCSC has a highly visible role, and is critical for developing Revivo’s reputation and branding in the

industry. The executional excellence in all aspects of the role enable Revivo to build its trusted position, and foster

relationships that go beyond technical functions into the marketing and commercial organisations of our clients.

**KEY ACCOUNTABILITIES/RESPONSIBILITIES**
- Boost REVIVO BioSystems’ service sales in the pharmaceutical and relevant BioMedical research sectors.
- Identify and engage new leads and convert them into repeat clients.
- Establish the needs of the customer and recommend the appropriate services & products.
- Convey technical information to customers in an easy-to-understand manner.
- Follow up with customers to maintain, enhance, and deepen the relationship, and to identify & resolve any

issues that may arise.
- Keep leads/customers engaged and informed about new services/products & company updates.
- Identify, organise and attend relevant customer training sessions, conferences, local & overseas tradeshows

with the purpose of helping the company generate high quality leads, promote the company’s products and

test services, and build strong relationships within the pharmaceutical and BioMedical research sectors.
- Maintain customer records, timely updates and records of customer meetings and progress in the CRM

system.
- Where necessary, assist the Head of Business Development with the compilation of proposals and reports

related to the sales portfolio.
- Ensure sales targets are consistently met, and that contingency plans are in place.
- Gain in-depth understanding of REVIVO’s technology and contribute to new ideas, in particular for

leveraging the organ-on-a-chip capabilities of REVIVO based on industry trends, customer feedbacks and

insights gathered from industry events.

BioSystems’ technology, encouraging internal scientific discussion and debate
- Be the client’s reference person for timely communication, support in troubleshooting and discussion on follow

up work
- Integrate with REVIVO BioSystems’ team and contribute to other tasks as appropriate

**MINIMUM REQUIREMENTS - EDUCATION AND EXPERIENCE**
- A BSC graduate in the field of Bioengineering/Chemical engineering or any other relevant STEM fields.
- Minimum 2 years experience as a sales executive in a scientific/technology environment. Having experience

in the pharmaceutical sector is a plus.
- Independent and a self-starter, with exceptionally s