Private Banking Client Services Officer
2 weeks ago
Salary: up to $8K
- Industry: Private Banking
**RESPONSIBILITIES**:
- Collaborate with support partners to address administrative and operational issues for Team Leads/Relationship Managers (TL/RMs), while also attending to clients' inquiries and needs to ensure satisfactory service delivery.
- Cultivate strong relationships with clients, ensuring prompt and effective fulfillment of their requirements.
- Support TL/RMs in executing investment transactions and monitoring clients' positions.
- Conduct periodic reviews such as credit assessments, Know Your Customer (KYC) processes, and Client Risk Questionnaires.
- Identify and report any suspicious activities or irregularities in client accounts or staff behavior to Team Leads, Management, or Compliance.
- Attend all mandatory compliance and training sessions, maintaining a thorough understanding of the Bank's KYC/AML/CDD framework.
- Accurately input deals into systems or raise appropriate deal tickets, completing tasks efficiently, accurately, and with mínimal errors.
**REQUIREMENTS**:
- Must possess CACS 1 and CACS 2 certifications.
- Previous experience in private banking client servicing roles.
- Familiarity with KYC/AML/CDD processes.
- Knowledge of investment products is preferred.
EA License Number: 23C1935 | EA Personnel Number: R1551292
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