Deskside Services

7 days ago


Singapore Rapsys Technologies Full time

Service Desk because they require physical presence, advance technical skills or local knowledge which include but not limited to:

- Diagnose and resolve incidents and problem with equipment and software.
- Record all events/problems and their resolution in SNOW.
- Queue Management - Work within established Service Level Agreements (SLA) to ensure timely response to support issues. Follow established escalation process if needed.
- Collaborate in the FSO knowledge repository.
- Install, configure and/or update authorized software or firmware as per authorized standards.
- Assist in Hardware asset management.
- Warranty support for desktop and laptops.
- Follow company protocol in the disposal management.
- Install/reinstall image, rebuild laptops/desktops.
- Support authorized in-flight projects.
- Assist in the technology refresh process.
- Assist in Crisis response activities.
- Willingness to learn and support new technology.
- Assist with hand-on training of new hires.
- Follow company logical and physical security protocol, to minimize risk to customer and company.
- Follow authorized workflow.
- Provide VIP/Executive support as outlines by customer.
- And other authorized task that fall with in the work scope.


  • Deskside Team Lead

    1 week ago


    Singapore ENNOVATEZ PTE. LTD. Full time

    **Deskside Team Lead** We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and software...


  • Singapore ENNOVATEZ PTE. LTD. Full time

    **Deskside/Desktop Support Engineer** We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and...


  • Singapore ENNOVATEZ PTE. LTD. Full time

    **Deskside/Desktop Support Engineer** We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and...


  • Singapore ENNOVATEZ PTE. LTD. Full time

    **Deskside/Desktop Support Engineer** We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware and...


  • Singapore ENNOVATEZ PTE. LTD. Full time

    **Deskside/Desktop Support Engineer**We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.**Job Responsibilities & Requirement**:**Primary**- Provide level 2 End User Computing support and well verse in Windows OS- Good Hardware and software...


  • Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,200 - $2,600 Per Month **Date Posted** 4 hours ago Additional Details **Job ID** 94484 **Job Views** 1 **Job Description**: Roles & Responsibilities Nityo Infotech Services is looking for a Deskside Support Engineer with 1 to 2 years of experience. This is a...


  • Singapore ENNOVATEZ PTE. LTD. Full time

    **Deskside/Desktop Support Engineer**We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.**Job Responsibilities & Requirement**:**Primary**- Provide level 2 End User Computing support and well verse in Windows OS- Good Hardware and software...


  • Singapore ENNOVATEZ PTE. LTD. Full time

    We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: Primary Provide level 2 End User Computing support and well verse in Windows OS Good Hardware and software troubleshooting skills for PC. Break fix...


  • Singapore ENNOVATEZ PTE. LTD. Full time

    **Senior Deskside/Desktop Support Engineer** We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. **Job Responsibilities & Requirement**: **Primary** - Provide level 2 End User Computing support and well verse in Windows OS - Good Hardware...

  • Deskside Engineer

    4 weeks ago


    Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities Provide hands on support of desktop / laptop / mobile devices in coordination with Service Desk Team Work with Centre of Excellence responsible for developing the framework, processes, tools and templates used by Deskside Support team Drives continuous improvement by leading a transformation team mandated to review...