Product Designer

**Job Title**:Product Designer

**Location**:Singapore

**Company**:Heymax

**About Heymax**:
Heymax is revolutionizing the world of loyalty rewards with a focus on elevating the travel experience. We’re an open-loop rewards ecosystem designed to help consumers discover brands and make every purchase count toward their travel aspirations. Since our founding in 2023, we’ve grown rapidly to reach over 60,000 frequent travelers, enabling them to earn Max Miles across 500+ merchants in Singapore. Our innovative tools, such as card spend tracking and MCC lookup, empower users to make smart spending decisions, while our Max Miles currency allows for seamless redemptions across global airline and hotel programs. We’re looking for a design visionary who shares our passion for crafting beautiful and user-centric experiences to lead our Product Design team.

**About the Role**:
As our Product Designer, you’ll play a key role in shaping Heymax’s product strategy and experience, defining how users engage with our platform from discovery to rewards redemption. You will lead and grow our design team to craft intuitive and delightful user experiences that drive user engagement and loyalty. This is a strategic and hands-on leadership role, where you will work closely with Product, Engineering, Marketing, and other stakeholders to ensure our product delivers exceptional value and delight to our users.

**Key Responsibilities**:

- **Design Vision & Strategy**:Define and execute a user-centered product design vision that aligns with Heymax’s mission to make rewards easy, transparent, and meaningful for our users. Translate this vision into actionable design strategies across web, mobile, and any new platforms.
- **Leadership & Team Development**:Lead, mentor, and scale a high-performing design team of Product Designers, UX/UI Designers, and User Researchers. Foster a culture of design excellence, innovation, and collaboration within the team.
- **User Experience Advocate**:Champion the needs of our users, from travelers and shoppers to rewards enthusiasts. Utilize user research, customer feedback, and behavioral data to inform and iterate on designs that enhance engagement and retention.
- **Cross-Functional Collaboration**:Collaborate with Product Managers, Engineers, Data Scientists, and Marketing to integrate design thinking throughout the product development cycle. Ensure clear communication and alignment on product vision, user needs, and business goals.
- **Product Development Process**:Own the end-to-end design process, from wireframes and prototypes to final visual design and implementation. Advocate for and ensure a seamless, intuitive, and engaging user journey throughout all stages of product use.
- **Design Systems & Consistency**:Develop, maintain, and evolve Heymax’s design system and visual language, ensuring consistent brand identity and experience across all products and touchpoints.
- **Drive Innovation & Trends**:Stay ahead of design and technology trends, particularly within fintech, loyalty programs, and travel. Leverage these insights to introduce new ideas and ensure Heymax remains at the cutting edge of product design.
- **Measure & Optimize**:Partner with Analytics to measure the success of design solutions and iterate based on data and user feedback. Use qualitative and quantitative insights to refine and elevate the user experience.

**Qualifications**:

- **Proven Experience**:8+ years of product design experience, ideally within consumer-facing tech companies. At least 3+ years in a leadership role managing and mentoring design teams.
- **Design Expertise**:Strong understanding of interaction design, visual design, UX principles, and user research methodologies. Skilled with design tools such as Figma, Sketch, or Adobe Creative Suite.
- **Passion for User-Centric Design**:Deep understanding of user-centered design principles and a track record of creating experiences that solve real user problems and drive business results.
- **Cross-Functional Collaboration**:Demonstrated ability to work cross-functionally and lead design conversations with Product, Engineering, and Marketing to ensure a seamless design and development process.
- **Strategic & Creative Mindset**:Strong strategic thinking with the ability to balance creativity, business needs, and user feedback. Experience translating business objectives into innovative and scalable design solutions.
- **Startup & Scaling Experience**:Experience in fast-paced startup environments is highly preferred. You are comfortable with ambiguity, rapid iteration, and have a “get things done” attitude.
- **Passion for Travel & Rewards**:A genuine passion for fintech, rewards programs, and consumer technology, with an understanding of travel and loyalty spaces being a significant plus.

**Why Join Us?**
- **Impactful Work**:Be part of a growing team that is shaping the future of rewards and travel, providing meaningful and memorable experien