Customer Service Executive

6 days ago

Changi, Singapore DNDTS PTE. LTD Full time

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

**Responsibilities**
- Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
- Responsible for all customer operations problems and follow up on solutions
- Manage the customer service support center to ensure the accuracy and relevance of customer service information

**Requirements**:

- Excellent verbal and written communication skills
- Ability to handle and resolve customer issues effectively and efficiently.
- Ability to handle multiple tasks and prioritize effectively.
- Accuracy in recording information and handling customer requests.

Location: Airport Cargo Road

**Job Types**: Full-time, Permanent

Pay: $3,000.00 - $4,500.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Food allowance
- Food provided
- Health insurance
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person

Application Deadline: 19/05/2025

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