Live Safety Strategy Operations Manager, Trust
1 week ago
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Trust & Safety team is dedicated to building a safe environment for users to discover and create on content platforms. As a Strategy Operation Manager on our T&S team, you will have the opportunity to work with teams of product managers, policy managers, data scientists, operations, and various relevant stakeholders to support business planning, develop team-wide operational best practices, and drive for key strategy implementation.
**In this role, you will**:
- Act as the main POC for LIVE Safety to liaise with regional teams and drive localization efforts;
- Identify and assess potential safety issues in LIVE and work with cross-functional partners to develop and implement solutions;
- Collect internal and external user feedback regarding our safety practices on TikTok LIVE via multiple channels and come up with actionable product and operational recommendations;
- Provide program management support for complex regional projects impacting LIVE.
**Qualifications**
- 3+ years of experience in the technology industry/consulting/risk management/journalism, preferably with industry experience in livestream;
- Excellent project management, communication, and execution skills, can effectively handle cross-team collaboration, highly responsible, independent, and resilient;
- Experience in data analysis, comfortable with interpreting data metrics;
- Experience working with international partners across different time zones and cultures.
Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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Singapore TikTok Full timeTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and...
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Singapore TikTok Full timeTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and...
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