Assistant Quality Manager

Location: Singapore, Singapore

Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.
- As Ground Transportation Systems (GTS), we are advancing rail signalling and safety solutions to ensure safe and efficient railway operations worldwide.
- Our technologies help to bring billions of people reliably to their destinations by rail every year - making sustainable mobility a reality.
- Assistant Quality Manager (Ref.No. R1004468)
- at our location in Singapore
- You will enjoy having these responsibilities:

- Audits
- Perform internal audits as per internal audit schedule in accordance to PIVS & ISO 9001:2015 standards to ensure Bids and project activity conformance to company processes (Chorus 2.0).
- Closely monitor the closure of audit actions.
- Conducts investigations on non-conformance and evaluates/recommends Corrective Actions.
- Ensure that all delivered systems are designed, produced, procured, documented, tested and released in accordance with company procedures, external standards and any requirements of the contract through peer reviews and project consultation.
- Projects supporting
- Analyses the customer’s quality requirements, defines and sets up the Quality plan(s) in the bid and/or project phase, and makes sure that the plan contains all the measures necessary to fulfil the standards and reference system
- Provide Quality Assurance advice for projects reporting (or consolidate Q advice for multi-unit project on monthly basis and discuss project quality related issues & opportunities to improve at Individual project meeting. Provide Quality comments /memo for bids as required.
- Provides administrative and technical assistance to Quality Assurance activities in the Thales Solutions Asia (B&P) in terms of external audits for Certifications and Appraisals. (ISO9001:2015)
- Provide advice and support to the Project Team/s on process setup or product issues.
- Manage the incoming non-conformance process, by facilitating the MRB process, issuing Non-conformance reports, and follow up on the response of root cause and corrective/preventive actions timely.
- Review Project metrics and consolidate the results in Quality Dashboard on monthly basis. (including Customer feedback register, Alert and Veto tracking, etc)
- Global supporting
- Support for all aspects of Programme/Project Quality Assurance as allocated/directed by the Global Business Unit (GBU) in APAC
- Fulfil the duty of alert and veto in his/her team and in relation to the management.
- You have:

- Degree/Diploma in Engineering of any discipline
- Minimum 5 years of Quality Assurance / Control experience in a complex Project environment.
- Operational experience in System & Software development of real time complex projects.
- Experience in work package management, Risk Analysis, and Problem solving methodologies.
- Experience in performing internal/external audits to ISO 9001 or other Quality Management Systems
- Ability to execute operational plans that are aligned to business needs by working closely with Project Managers.
- Strong presentation, influencing and relationship building skills, with the ability to develop rapport with staff at all levels
- Experience mechanical/electronics/cable harness working environment
- Well versed in the area of quality management and process improvement including familiarity with ISO 9001:2015 and/or CMMI
- Our Talent Acquisition Team is looking forward to hearing from you
- For further information about Thales and GTS as an employer visit us on
- About us
- Our motivation is the mobility turnaround. To achieve this, our teams find innovative products and solutions that ensure the operation and reliability of the entire rail network and increase capacities on the rails.
- Our projects are diverse. To make our teams even stronger, we are looking for your support. In return, we offer you an attractive overall package with the following benefits:

- Stronger together: Networking through internal networks and working in international teams
- Our drive: Together, we are laying the foundations for the digitization of the rail around th