Assistant Manager, Bd Sales Operations

2 weeks ago

Marina Bay, Singapore Marina Bay Sands Full time

**Job no**: 503268
**Work type**: Full Time
**Location**: Marina Bay Sands
**Categories**: Administration, Sales, Casino Floor Staff, Casino Management

**JOB RESPONSIBILITIES**
- Perform customer facing functions such as Meet & Greets and Send offs, assist with patron engagements.
- Enable the sales team by delivering end to end revenue support to achieve the overall department’s sales goals.
- Responsible to carry out business operational matters related with International Marketing
- Response and resolve internal and external enquiries where applicable in a timely and professional manner.
- Collaborate with Special Events team and coordinate with Sales team to ensure smooth execution of each event and promotion.
- Gather guests’ post-event feedback and submit it to the Special Events team with the objective of enhancing the effectiveness of future events and promotions.
- Collaborate closely with internal team and relevant departments to ensure seamless customer experience.
- Provide accurate information to the teams in alignment with all applicable guidelines and policies.
- Establish and maintain effective communication with internal teams and other departments.
- Enable and support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values.
- Adapt to changes and ensure adherences to organizational operating procedures, policies, and service standards.

**JOB REQUIREMENTS**

**Values and Attributes**
- Highly motivated and self-manageable in a collaborative work culture
- Adept at multi-tasking and prioritization of tasks
- Embrace challenges and overcomes obstacles with a positive attitude
- Possess the ability to handle conflicts and solve problems in a fast pace and teamwork environment
- Seek continuous learning and improvement in personal and professional capacities

**Background and Skills**
- High School Degree, College Degree is preferred
- Minimum 2 years’ experience in the field of Casino Marketing
- Knowledge of ACSC, Opera as well DexRM system is preferred
- Strong verbal and written communication skills in English
- Ability to perform rotating shift work and work on public holidays and weekends
- Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. _Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company._

**Advertised**: 04 Sep 2024 Singapore Standard Time
**Applications close**:

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