Lta-to] Assistant Manager, Leadership Enablement

1 day ago

Singapore LTA Land Transport Authority Full time

**[What the role is]**

About the Transformation Office

LTA’s Transformation Office is a dynamic team who sets the corporate strategy, catalyse and nurture transformation, and promotes risk stewardship, to ensure LTA is a people-centred and future-ready organisation.

The Leadership Enablement & Projects team, as part of the Transformation Office, plays an enabling and integration role whilst working closely with LTA leaders and colleagues, in areas ranging from organisation-wide Leadership Enablement and Corporate Performance initiatives to Transformation and Innovation projects.

We are seeking an enthusiastic individual to support the Leadership Enablement & Projects team within LTA’s Transformation Office. You will mainly be working with the team on an organisation-wide transition to a new system, and support in the areas of user experience, communications and change management.

**[What you will be working on]**

The key responsibilities include but are not limited to the following:

- Conduct user research activities (e.g. user interviews, user testing) and engage with internal s takeholders to understand their needs and requirements
- Document and analyse feedback from stakeholders into structured recommendations
- Develop front-end design based on user feedback, and prototypes for pilots in UAT and subsequent iterative developments
- Support internal communications on the upcoming changes
- Support the coordination and delivery of training workshops and clinics to onboard users

**You**will also**support the team in other leadership p**rojects**/e**vents**(where**required**), including but not limited to**:

- Support digitalisation efforts for productivity and improved tracking of data and key performance indicators
- Coordinate evaluation surveys of leadership programme and analyse feedback
- Support other team projects / events as required

**[What we are looking for]**

**Desired**Qualifications**,**Skills**and Attributes**:

- Strong interest in UX/UI, including user research, stakeholder engagement and design
- Keen interest in learning new technologies and systems
- Good communication, analytical and interpersonal skills
- Proactive and adaptable approach to work
- Familiarity with Canva or Figma w ould be a bonus
- As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment

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