UX Designer

UX Designer (Contract)

**Profile**:
**Sephora** is a global leader in omni channel beauty retailing, and a division of LVMH - Moët Hennessy Louis Vuitton. At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We successfully operate more than three thousand points of sale across Americas, Europe, Middle East and Asia, and together we aim to animate the most loved beauty community in the world.

Here in Asia, our teams run omni-channel businesses in 11 markets across the region, in addition to cross-border e-commerce to several more. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our unique customer experience. With ambitious growth plans we are always looking for talented people who aspire to build businesses and develop themselves. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to reimagine the future of beauty.

At Sephora, we stand together, and we stand for something more. Every day we reimagine beauty, discover new brands, and influence positive change. Data plays a big role in that.

Sephora South East Asia’s technology team designs, builds and operates the technology eco-system that powers e-commerce across 9 different SEA markets. We pride ourselves on our ability to deliver impactful products with tangible business value with an engineering team with strong culture and focus on technical excellence.

At Sephora, we recognise the importance of our customers when it comes to designing experiences across our stores or any of our digital ecommerce platforms. The UX team is guided by our Experience Vision which places our customers at the core of our decision making.

The 3 core pillars of our Experience Vision are:

- Connecting Sephora Beauty Lovers To The World Of Beauty With A Shopping Experience That Is Intuitive & Effortless.
- Helping Every Unique Sephora Beauty Lover Fulfil Their Beauty Goals.
- Creating Memorable Delightful Moments That Would Give Sephora Beauty Lovers Something To Look Forward To Every Time They Visit.

Sephora UX is part of a regional team based in Singapore. We are responsible for delivering digital experience across 8 markets in South East Asia. The UX team comprises of Generalists in both the field of Research & Design. This provides every designer with an opportunity to get first hand face-to-face time with our customers across the region. These valuable insights are then translated to actionable design solutions that help us craft a Happy Sephora journey for all our customers.

**You will shine here if you enjoy**
- Working on initiatives that uses digital technology to enhance experience in Sephora retail store.
- Working closely with In-store Digital (ISD) UX Squad Lead & Product Manager in delivering project objectives & KPIs.
Planning & running research, conduct usability tests to identify opportunities for optimising user journeys.
- Incorporating user feedback to iterate design solutions.
- Crafting detailed user flows and experiences be it implementing new features or enhancing the digital journey.
- Delivering design solution in the form of wireframes and prototypes, up to final high fidelity design pixel-perfect design.
- Thriving in an environment with short feedback loops for iterations.
- Measuring the impact of a design solution by setting the right success KPIs and metrics.
- Understanding the importance of striking a balance between user needs, business goals and technological realities across different platforms.
- Working with small multi-disciplinary teams. You’ll partner closely with engineering, product, and business folks to achieve business goals and drive the search for elegant yet intuitive solutions to design challenges.
- Developing and maintaining documentation of guidelines and styles.
- Clearly communicating solutions, usually in the form of documentation, wireframes, prototypes, and workshops.
**We would love to hear from you if you have**
- UX training, with at least 1 year experience.
- An outstanding portfolio that showcases world-class designs.
- Excellent communication and problem-solving skills.
- Strong organizational and time management skills.
- Willingness to learn and give/ receive constructive criticism well
**While at Sephora, you’ll enjoy**
- The people: You will be surrounded by some of the most talented, supportive, and kind leaders and teams - people you can be proud to work with.
- The learning: We invest heavily in training for our leaders and store associates. Not just product knowledge but building a personalized career plan with you so you continue to evolve and build your skills.
- The culture: As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad, and our impact is global. Yet there’s always room to explore. It’s in our DNA to innovate and, at Sephora