Senior Research Manager, Cex

4 days ago

Singapore Ipsos Zrt. Full time

**Role overview **- The Senior Research Manager is the key CX contact and works closely with the Research Director and Head of CX as CX partners and advisors to our clients. They will be responsible for managing a set number of clients allocated to them from a day to day management perspective to deliver research insights that are impactful.

**What will I be doing? - **Client Management, Proposal Writing, Team Management and Development, Client Research Design, Execution and Delivery, Insights/Presentations and Storytelling

**What do I need to bring with me?**

**Experience**:

- At least 3-5 years of strong Market

Research Experience and good
- Solid experience in questionnaire design,

table specifications and project
management
- Understand and use statistical analysis
- Selling of research projects and

capabilities
- Ideally, experienced in relevant category

or sectors

**Skills/Knowledge**:

- Good communication skills, written and

oral
- Sound problem solving skills
- Able to work under pressure and meet

aggressive deadlines
- Exceptional time management skills
- Good data preparation skills
- Good client service skills
- Able to build strong links with the rest of

the business
- Proactive / Self motivated
- Able to work effectively in a team and

independently

**Qualifications**:

- Degree in any fields

**What is in it for me? **Being apart of a growing service line with many learning opportunities to amplify your research skills and elevate towards being a CX advisor as a key contributor to the Singapore market, region and global Ipsos.

Customer Experience at Ipsos is **All Things Customer **. Our mission is to equip our clients with the insights they need to make better decisions about their customer experience investments. We do this through CX research and advisory, cross-channel analytics (digital and physical), and CX performance measurement across the customer journey. We are firm believers in the Insights to Action loop, and we provide our clients with tangible CX recommendations and ROI sizing (our approach is called ROCXI). The result of our work is better strategic and operational decisions that drive customer loyalty, retention and growth.

  • Senior Research Manager, Cex

    4 days ago

    Singapore Ipsos Full time

    **Role overview **- The Senior Research Manager is the key CX contact and works closely with the Research Director and Head of CX as CX partners and advisors to our clients. They will be responsible for managing a set number of clients allocated to them from a day to day management perspective to deliver research insights that are impactful. **What will I...

  • Research Director, Cex

    2 weeks ago

    Singapore Ipsos Full time

    **Role overview** Shared focus on strategic and operational involvement for a specific business unit within the CX service line. Plan, lead, organize and provide support to their team in ensuring optimum performance and results in the achievement of new business development, management of client relationships and people management. Build and grow the CX...

  • Senior Research Manager

    4 days ago

    Singapore Blackbox Research Pte Ltd Full time

    Blackbox provides clients with decision science solutions, offering consumer, business, and community-wide perspectives on contemporary problems and challenges. We monitor emerging trends both regionally and globally with the main aim of signaling potential changes of significance before they occur. For over 20 years we have gathered data, constructed...

  • Senior Research Manager

    4 days ago

    Singapore Blackbox Research Pte Ltd Full time

    Blackbox provides clients with decision science solutions, offering consumer, business, and community-wide perspectives on contemporary problems and challenges. We monitor emerging trends both regionally and globally with the main aim of signaling potential changes of significance before they occur. For over 20 years we have gathered data, constructed...

  • Research Manager

    2 weeks ago

    Singapore Research Partnership Full time

    **About us**: We invite you to come grow with us. Research Partnership (part of Inizio Advisory) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San...

  • Research Executive

    1 week ago

    Singapore Research Partnership Full time

    Join to apply for the Research Executive (Quantitative) role at Research Partnership Join to apply for the Research Executive (Quantitative) role at Research Partnership Get AI-powered advice on this job and more exclusive features. Title: Research Executive (Brand Equity Tracking, Quantitative)Job Type: Full-timeTenure: PermanentLocation: ...

  • Research Executive

    4 days ago

    Singapore Research Partnership Full time

    Join to apply for the Research Executive (Quantitative) role at Research Partnership Join to apply for the Research Executive (Quantitative) role at Research Partnership Get AI-powered advice on this job and more exclusive features. Title: Research Executive (Brand Equity Tracking, Quantitative)Job Type: Full-time Tenure: Permanent Location: Singapore...

  • Research Assistant

    3 hours ago

    Singapore INDSIGHTS RESEARCH Full time

    We are a research organisation dedicated to understanding issues facing Singapore companies. Working closely with key stakeholders, and through rigorous research, we aim to provide industry insights that can shape policies and initiatives for the benefit of industry. One of the key activities involved is polling SMEs in various sectors in the...

  • Research Executive

    2 weeks ago

    Singapore Research Partnership Full time

    Join to apply for the Research Executive (Quantitative) role at Research PartnershipJoin to apply for the Research Executive (Quantitative) role at Research PartnershipGet AI-powered advice on this job and more exclusive features.Title: Research Executive (Brand Equity Tracking, Quantitative)Job Type: Full-timeTenure: PermanentLocation: SingaporeEducation:...

  • Research Assistant

    2 weeks ago

    Singapore INDSIGHTS RESEARCH Full time

    We are currently recruiting adjunct staff to help with research operations. The job involves contacting target companies to ascertain contact details of senior management and getting their participation in our research studies. No sales or marketing is involved; we conduct confidential market research only. Research projects will be conducted throughout the...