Operations Analyst Intern

2 weeks ago

Singapore Castlery Full time

**Operations Analyst Intern Job Description (Full Time/Part Time)**

Castlery is looking for an **Operations Analyst Intern** to join the** Supply Chain Strategy & Intelligence Team**.

In this role, you will be working with the Operations Teams from Singapore, Australia, and US to drive and standardize the best practices to ensure quality roll outs in different markets.

You will be dealing with problems relating to furniture delivery as well as new 3PL setup and onboarding.

**What You'll Be Doing**
- Work with local operations team to create SOPs to guide 3PL partners in these markets.
- Identify 3PL service quality drivers and undertake root cause analysis to identify ways to improve customer experience.
- Support the Operations Excellence Manager in coordinating and executing strategic projects.
- Stay up to date on industry best practices in operations management and process improvement methodologies.

**What You'll Need**
- Strong interest in 3PL Logistics Operations.
- Current undergraduate student pursuing a degree/diploma in Operations Management, Industrial Engineering, Logistics Management, or related fields.
- Proven ability to effectively communicate, synthesize, and integrate ideas from diverse stakeholders.
- Very organized thoughts and being able to document these in a structured manner.
- Keen in using analytical frameworks to solve problems.
- Experience of using SQL, Python and statistical models for data analysis is a plus.

**What we promise**

**Our first promise - the ride of a lifetime**

You'll be joining a company in its most exciting phase; we've proven our product market fit, and with the growing online penetration of furniture, we're now focused on hypergrowth. You'll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

**Our second promise - a place to thrive**

We're building a company that has people as one of the company's core pillars for success. It's our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We're committed to our employees' growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

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