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Order Fulfilment Specialist

2 weeks ago

Bedok, Singapore Razer (Asia-Pacific) Pte. Ltd Full time

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is **a place to do great work**, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also **a great place to work,** providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

**Responsibilities**:
JOB DESCRIPTION:

- Good knowledge and familiar with ecommerce fulfillment operations practices and strategies in consumer electronics industry.
- Responsible for end-to-end order processing in SAP. (Such as, Order entry / Administration / Shipping)
- Monitor the order tracking process and ensure order are processed in accordance with fulfillment SOP.
- Perform replenishment shipment to regional warehouse(s) in accordance to inventory replenishment strategy.
- Perform sales & marketing / support & replacement shipments to partners or end consumers.
- Review & perform order rectification prior to shipment status.
- Respond to issues ticketing systems pertaining to order related quires.
- Responsible for SAP inventory reconciliation against warehouse(s).
- Manage return merchandise in warehouse(s).
- Establish, monitor and manage service providers to ensure resource optimization in various aspects.
- Co-ordinate with relevant parties on excess and obsolescence inventory dispositions to

minimize company’s risk.
- Maintain and manage data for periodic metric reporting to the Management.

**Pre-Requisites**:

- Diploma or Degree in Business Studies, Supply Chain / Logistics Management or equivalent with at least 2 years of relevant working experience in the consumer electronics industry.
- Able to work in a fast-paced environment.
- Proficient in MS Office suite.
- Knowledge of SAP ECC an advantage.
- Strong analytical skills, meticulous, and communicative.
- Strong individual capable to execute independently to solve problems and team player with a strong sense of responsibility.
- Excellent organizational and planning skills.

**Are you game?