
IT System Engineer
1 week ago
**Responsibilities**:
**System Administration**
- Install, configure, and maintain computer operating systems and services, including Windows, Linux, and macOS
- Monitor system performance, troubleshoot issues, and ensure network, system, and endpoint security
**User Helpdesk Support**
- Provide end-users remote and onsite technical support, addressing hardware, software, and network issues
**Knowledge Sharing**
- Document and track technical support issues and resolutions in the ticketing system
- Maintain up-to-date network diagrams and technical documentation
**Project Work**
- Lead client project as Project Manager, overseeing all aspects from inception to completion
- Conduct annual internal IT assessment and provide actionable recommendations
- Set up and configure next-generation firewall, managed switches, enterprise wireless, SIEM, and endpoint security
- Deploy cloud servers with an open-source virtualisation
- Configure Microsoft 365 environments, including user provisioning, licensing, and other essential services
- Configure and manage Microsoft 365 services, including Exchange, SharePoint, OneDrive, and other services
- Implement and maintain Microsoft 365 security measures and policies, including Entra ID, Intune, Purview, Cloud Defender, MFA, and Conditional Access
**Security Management**
- Comply with all policies and procedures published under Information Security Management System category
- Fulfil the requirements of Information Security Management System standards
**Others**
- Any other ad-hoc duties as required by the company from time to time
- Diploma or Degree in Information Technology or a related field
- Strong communication and teamwork abilities
- Ability to work independently and under pressure
- Strong work ethic and commitment to quality
- Ability to learn new things quickly
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