Prushield Claims Executive
3 days ago
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
In this role, you will provide dedicated PRUShield Claims administrative services to the various stakeholders within the department and PACS. You must ensure delivery of key service objectives through efficient and effective claims management.
The key responsibilities of this role are to provide administrative support to the entire PRUShield Claims team on all matters relating to:
Management of Medical Reports / Clarification to Hospitals and Clinics:
- Sorting of medical reports on daily basis which includes photocopying and backend scanning ensuring all requests from assessors are accounted for by recording all outbound mails
- Generate templated medical reports to private clinics or polyclinics
- Person in-charge to liaise with clinics and hospitals on payment of medical report fees
- Send reminders for outstanding medical reports
Management of incoming and outgoing mails received from Mailroom and registered mails to policyholders and doctors:
- Identify owners of unfamiliar mails
- Checking of documents received without policy numbers indicated and redirecting them to the correct parties
- Management of soft copy claim submissions from Financial Consultants and policyholders and distribution to claim assessors
Processing of cheques received:
- Sorting and recording of cheques received
- Photocopy and send for backend scanning before mailingl distribute cheques to the respective parties
- Liaise with Call Centre on reissuance of cheques and collection of returned documents
- In-charge of retrieval of documents from file room and liaise with Finance Ops on stop-payment and reissuance of cheques
- Sort all e-Faxes which pertain to medical reports, invoice for medical report fee, clarification from clinics etc
Generate CPFADV exception report:
- Keep track of records into the tracking sheet of all CPFADV error cases
- Liaise with medical providers on bank account details (if cases are found under the CPFADV exception report)
- Create bank account details of medical providers based on our standard operating procedure upon
- Receipt of the bank account details to facilitate payment via direct credit thereafter
- Engagement with hospitals and clinics to ensure efficient delivery of medical report requests and billing of medical report fees
- Create policyholder’s bank account details in the system for direct crediting of claim payout
- Compliant with regulatory requirements, corporate guidelines and ethics
- Work closely with Call Centre, Finance Ops and Customer Service to ensure smooth and efficient service delivery to customers within turnaround time
- Other ad-hoc duties as assigned by Team Lead
Additional Job Description:
Who we are looking for:
Competencies & Personal Traits
- Strong command of the English language (spoken and written)
- Good knowledge of Word and Excel
- Able to work under stress and tight timeline
- Team player
Working Experience
- Preferably with past experience in Insurance Industry and Operations Department
Education
- O Level and above
Language
- English
-
Prushield Claims Executive
3 days ago
Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full timeIn this role, you will provide dedicated PRUShield Claims administrative services to the various stakeholders within the department and PACS. You must ensure delivery of key service objectives through efficient and effective claims management. **Job Description**: The key responsibilities of this role are to provide administrative support to the entire...
-
Claims Assessor
2 days ago
Singapore Prudential plc Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
-
Claim Assessor
3 days ago
Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time**Job Profile Summary**: In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements. - Review, assess...
-
Senior Claims Assessor
3 days ago
Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full timeIn this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements. - Review, assess and approve shield claims...
-
Senior Claims Assessor
3 days ago
Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time**Job Description**: Job Profile Summary: In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory...
-
Marine & Transport Claims Assistant
3 days ago
Singapore DOLPHIN CLAIMS SERVICES (SINGAPORE) PTE. LIMITED Full time**Business**: We are a leading Marine and Transport Insurance Claims Settling & Recovery Agent providing Transport Insurance Claims and Recovery Services for marine insurers worldwide since 1960. The company's objective is to reduce claims and to maximise recoveries to improve our insurance company clients' bottom line. Due to the expansion of our...
-
Claims Assessor
3 days ago
Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full timeIn this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements. Job Description (also includes...
-
Senior Claims Assessor
3 days ago
Singapore Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Senior Claims Assessor
2 days ago
Singapore Prudential plc Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
-
Medical Services Specialist
3 days ago
Singapore Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Senior Claims Assessor
3 days ago
Singapore Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Claims Executive
2 days ago
Singapore SIMS GLOBAL COMMODITIES PTE. LTD. Full time**JOB DETAILS **Job Title: Claims Executive Sims Metal has export facilities in all parts of the world that handle millions of tons of ferrous and non-ferrous scrap annually. This role will be responsible for handling customer claims for shortage, quality issues, detention, late documentation presentation, etc. **Responsibilities - Checking and registering...
-
Medical Services Specialist
3 days ago
Singapore Prudential plc Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
-
Claims Executive
4 weeks ago
Singapore TALENTSIS PTE. LTD. Full timeRoles & ResponsibilitiesThe Claims Executive is responsible for verifying and processing financial claims in compliance with established policies and guidelines. The role ensures that claimants are compensated fairly, consistently, and in line with service standards, contributing to customer satisfaction and operational efficiency.Key Responsibilities:Verify...
-
Claims Executive
3 days ago
Singapore Skuld Full timeWe are looking for a new Claims Executive for the Skuld Singapore Business Unit. As a Claims Executive in Skuld you will be part of a world leading marine insurance provider where service and competence is key. We believe in teamwork, sharing knowledge and supporting our customers. Serving the marine community can be challenging, but also very rewarding....
-
Claims Executive
4 weeks ago
Singapore TALENTSIS PTE. LTD. Full timeRoles & ResponsibilitiesThe Claims Executive is responsible for verifying and processing financial claims in compliance with established policies and guidelines. The role ensures that claimants are compensated fairly, consistently, and in line with service standards, contributing to customer satisfaction and operational efficiency.Key Responsibilities: ...
-
Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full timeRoles & ResponsibilitiesJob DescriptionReview all system related feedback/escalation, from claim assessors and servicing team. Work with tech team/Business Analyst to investigate on issue. Collaborate with tech team to identify interim solution and permanent solution. Raise Remedy Force ticket and monitor all outstanding tickets. Prepare necessary forms...
-
Senior Claims Executive
3 days ago
Singapore Salling Search Full timeShipping - Claims - Management Salling Search is partnered with a globally renowned Ship Owner, to assist them in looking for a Senior Claims Executive for their Singapore office. You will independently manage and assess all classes of marine claims which include and will not limit to hull and machinery, cargo, crew, third party liabilities, fines,...
-
Claims Executive
3 days ago
Singapore MS FIRST CAPITAL INSURANCE LIMITED Full timeA marine insurance **Claims Executive **strives to provide equitable solutions to clients. Their job scope includes the following: - Receiving, recording and processing all incoming insurance claims. - Interpreting policies and determining the coverage of claims made on marine insurance policies. - Liaising with Brokers, shipowners or surveyors on all...
-
Assistant Project Claims Executive
19 hours ago
Singapore ACTIVE HR MANAGEMENT PTE. LTD. Full timeJobscope and requirement: Assistant Project Claims Executive is responsible for assisting and making recommendations to the Project Executive in the coordination, implementation, executive, control and completion of project claims, while remaining aligned with strategy, commitments and goals of the organization. Duties and responsibilities: - Prepare...