
Administrative Assistant
2 days ago
About the CompanyNanyang Psychology Academy Pte Ltd is a specialised training academy that offers diploma, advanced diploma, and specialist diploma qualifications focusing on psychology and related disciplines.The training academy is looking for a motivated, disciplined, a detailed oriented, conscientious, and responsible individual to take on the administrative assistant (part time) role.Work Arrangement Start-up environment. Approximately 20 hours a week. Possibility of upgraded to full-time role. Monday to Friday. 3pm to 7:30pm.Main
**Responsibilities**:
- Contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.
- Ensure course materials are made available in a timely manner.
- Provide prompt and accurate information and updates to students and relevant stakeholders.
- Supporting Lecturers on admin matters.
- Ensure valid student status and attendance for all current students.
- Release of Examination information to current students.
- Organize and conduct orientation for new students.
- Prepare and disseminate confirmed start classes / start term information.
- Work closely with GM to resolve student issues.
- Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.
- Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.
- Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.
- Conduct module evaluation; focus groups; student surveys.
- Support student on student portal, LMS and any other student support management system.
- Update and maintain student data in the Academy’s data management system.
- Monitor student payment of course fees.
- Process student refunds.
- Prepare examination nominal roll for Exam Unit.
- Assist GM in the running of events.
- Any other ad-hoc duties as required by the company from time to time.Requirements
- Diploma in any field with 1 - 3 years of experience preferred.
- Prior experience in Private / Education Industry is preferred.
- Meticulous and self-motivated with strong organisation skills.
- Possess good time management and administration skills.
- Able to work individually and as a team player with customer-oriented mindset and good communication skills.
- Able to work under pressure.
Not Specified
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