Senior Director, Community and Engagement

2 days ago

Singapore ASIA PHILANTHROPY CIRCLE LTD. Full time

**About the Role**:
The **Senior Director, Community & Engagement**plays a key leadership role at **Asia Philanthropy Circle (APC)**, responsible for:

- Strengthening and growing APC’s membership network
- Leading member engagement and programme development
- Catalysing collaborations across the philanthropy ecosystem
- Enhancing internal systems and operations for community support
- Supporting APC’s strategic direction alongside the CEO and Board

**Key Responsibilities**:
**Membership Growth & Strategy**:

- Develop and implement strategies for member acquisition, retention, and growth
- Identify and engage prospects through APC’s leadership, country reps, and networks
- Track philanthropy trends to ensure relevance to evolving member needs

**Membership Engagement & Programmes**:

- Design and oversee member engagement initiatives that encourage learning and collaboration
- Ensure a seamless and valuable member journey across all touchpoints
- Pilot new member-to-member exchange formats
- Monitor and improve engagement strategies based on feedback and data

**Systems & Operations**:

- Enhance CRM systems and internal processes for tracking and service quality
- Train staff to ensure high standards in member engagement
- Conduct periodic reviews of membership offerings to ensure ongoing value

**Events & Outreach**:

- Lead planning and execution of APC’s flagship events and convenings
- Oversee marketing and communications related to member outreach
- Build strategic partnerships to expand reach and strengthen engagement

**Organisational Leadership**:

- Collaborate with the CEO on strategy development and execution
- Contribute to resource planning, budgeting, and team coordination
- Support internal alignment across functions and initiatives

**Experience**:

- 10-15 years of professional experience, including 5+ years in leadership roles
- Minimum 2 years in the social impact, philanthropy, or nonprofit sector in Asia
- Strong background in philanthropy, especially foundations, advisories, or intermediaries
- Proven track record in membership growth, engagement, and programme development
- Experience with CRM and digital engagement tools
- Comfortable working with senior stakeholders and UHNW individuals

**Skills & Attributes**:

- Passion for community-building and social impact
- Strong relationship-building and networking skills
- Confident communicator with senior leaders and partners
- Strategic thinker with a results-driven mindset
- Collaborative, entrepreneurial, and adaptable
- Able to inspire teams and foster a positive organisational culture

**Why Join APC?**:

- Opportunity to shape and grow Asia’s leading philanthropy network
- Strategic leadership role with regional impact
- Play a central part in expanding APC’s community and influence in the sector
- Collaborate with leading philanthropists and changemakers in Asia

**How to Apply**:

- Please note: This role is based in **Singapore**, and **relocation support is not available

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