Senior Service Engineer
7 days ago
The position holder is responsible for maintaining and servicing a range of well-known diesel generators ranging from 10KVA to 4MW and both HT and LT generators. Reporting to your team Senior Manager (Service).
**Key Tasks**:
- Preparation for job, scope not limited to technical information, work and manpower plan, schedule, tools and tackles. Daily tool box meetings with the team on commencement.
- Preparation of documents required by customer (ex. RA, SWP, MOS & PTW)
- Providing quality repair and preventive maintenance service of company equipment at customer sites through the team members
- Perform on-site preventive maintenance
- Order and replace defective units, components or parts as appropriate through the Service Advisor
- Troubleshoot equipment problems and conduct diagnostic procedures
- Install or relocate equipment and perform start-up / check-out procedures
- Determine corrective actions required and escalate for assistance and resolution
- Execute project action items under direct supervision and perform other related duties as assigned
- Able to provide formal recommendation and repair proposals on breakdown or failure attendance. And corrective actions as required during work progress.
- Responsible for the team performance and ensuring discipline and good team work and customer satisfaction
- Any other tasks as and when assigned by the manager or management.
**Requirements**:
- Minimum Diploma and above in Electrical or Mechanical Engineering
- Physically fit with good eyesight
- With minimum 5 yrs hands on experience with servicing of Industrial Generators or equivalent
- Possess basic understanding of basic components and functions of mechanical engines or diesel engines
- Able to use electrical tools such as Multimeter, Meggar Meter, clamp meter, transient meter etc
- Able to read simple drawings and service reports
- Possess man management experience for up to 5 technicians
- Willing to work under outdoor environment on site
- Basic working knowledge in MS Word and Excel for status and reporting purpose
- Driving license is a MUST
- Able to use own initiative as well as working as part of a team
- Good customer service and communication skills
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