Executive, Guest Service

Roles & ResponsibilitiesA Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested.What will it be like to work for...

As a key member of our hotel team, you will play a vital role in ensuring that our guests receive exceptional service and have an unforgettable experience. The ideal candidate will possess a strong passion for delivering outstanding customer service, a keen eye for detail, and the ability to multitask with ease.Main Responsibilities:Front Desk Operations: ...

**WE ARE LOOKING FOR YOU** **JOIN US TODAY AND BE PART OF OUR DYNAMIC TEAM** **AT SINGAPORE’S ONLY ITALIAN ROOFTOP RESTAURANT!!!** **Great Opportunities for Learning & Career Advancement **Attractive & Competitive Salary **Innovative and Energetic Workplace with a Growth Mindset **Main duties and supporting responsibilities** **Responsible for welcoming...

About the Job:We are looking for a detail-oriented and customer-focused individual to fill the position of Executive Lounge Ambassador. As a member of our team, you will play a critical role in ensuring the exceptional guest experience throughout the hotel's Executive Lounge. Your responsibilities will include:Key Responsibilities:Provide exceptional guest...

Guest Services RepresentativeOur ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment.About the Job:This role involves interacting with our guests, responding to their inquiries, resolving issues, and providing feedback to improve our services.You...

Roles & ResponsibilitiesWho are we?CLAN — A term that instantly evokes a sense of kinship and community. A way of life embraced and translated into society by every culture the world over. And while a 'clan' may be a centuries-old concept, what it represents is as valued today as it has been through time — an extraordinary sense of belonging; an...

Main Responsibilities:Build and enhance our brand by providing outstanding guest serviceTake charge of a sector and move between buildings to handle check-ins and check-outsDevelop and maintain positive relations with guests through regular and proactive communicationManage guest complaints and work to resolve them or provide feedback to managementReport...

Schedule Services:Schedule appointments for individuals and groups using our spa reservations systemConfirm scheduled services with guests and answer questions about available servicesUpdate the reservations list throughout the day and inform providers of last-minute changesResolve scheduling issues as needed by working with the supervisor or...

Our Guests Arrivals Team is looking for talented professionals who can deliver exceptional experiences from start to finish.We want our guests to feel welcome, supported, and delighted throughout their stay with us. As a Guest Arrival Expert, you will be empowered to take the initiative to deliver a wide range of services that guide our guests through their...

Key ResponsibilitiesGuest Services DeliveryConduct daily audits of Guest Services Agents' appearance, grooming, and hygieneTaking a daily briefingTeam LeadershipMotivate and inspire a team to deliver exceptional resultsOperational SupportOversee associate posting, behavior, and posture at the main lobby areaEvaluate per shift checklist and ensure all tasks...