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[dtl] Assistant Station Manager

3 weeks ago

Singapore SBS TRANSIT RAIL PTE. LTD. Full time

1 year exp

**Roles & Responsibilities**

**Responsibilities**:

- Mann & drive Passenger Trains
- Assist Station Manager in efficient and effective operation of the station, and in the delivery of a quality customer service
- You will render assistance to passengers, dealing with emergencies calmly and effectively in public
- Handle all problems and matters that may arise in the day-to-day station and train operations. This includes monitoring passenger flow and exercising appropriate crowd control actions
- Ensure that all passengers comply with the Rapid Transit Systems (RTS) Regulations
- Assist Duty Station Manager in handling incidents
- Ensure the protection of revenue at station, handle all passenger ticketing issues and prepare the required forms related to AFC System
- Support Duty Station Manager to man the Passenger Service Centre occasionally
- Man the Passenger Service Centre and manage access to the station during non-traffic hour
- Assist Station Manager to conduct local and on-the-job training to trainee(s)
- Manually set routes locally on site, when required in the most safe, efficient and effective manner in accordance with the relevant work instructions and procedures
- Conduct security patrol regularly and work closely with the Transit Guards
- Perform the duties of Emergency Train Operator in the most safe, efficient and effective manner in accordance with the relevant work instructions and procedures

**Requirements**:

- Higher NITEC in Engineering or GCE 'A' /'O' Levels, preferably Diploma holder
- Minimum 2 years working experience, preferably in the service or retail industry
- Good physical health and fitness to manually operate station equipment when required
- Possess a pleasant disposition and personality
- Good interpersonal skills with a passion to work with people
- Willing to perform shift work
- Ability to identify colours

We regret to inform that only shortlisted applicants will be notified.

**SBS Transit is Singapore's leading public transport operator. Our people are our strongest driving force and their welfare and development are important to us. We listen to what they have to say and we are constantly grooming them to their fullest potential. Join the SBS Transit family today and let us help you grow.