Pet Shop Assistant

2 weeks ago


Singapore THE COLLAR CLUB PTE. LTD. Full time

Provide professional basic grooming service within the store
- Ensure all grooming appointments are properly scheduled
- Ensure workplace safety, hygiene level and cleanliness of the entire grooming centre
- Fulfil client’s request and resolving customer problems as needed
- Ensure safety of pets throughout the grooming process.
- Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
- Talking witH customers to select a grooming package
- Practice professionalism and act in the best interests of the company, in all aspects
- Highlight abnormalities of pets to the customers to avoid unnecessary conflicts or misunderstanding -Adhering to high ethical, professional standards and company’s policies.
- Any other duties / tasks / projects as assigned

**Requirements**:

- Ability to handle animals.
- Ability to manage customer complaints effectively.
- Previous experience preferably in retail or the pet industry.
- Excellent communication and interpersonal skills.
- Knowledge of pet care products, industry trends, and customer preferences.
- Availability to work on weekends and flexibility to work on holidays as required.

**Benefits**:

- Additional leave
- Employee discount
- Professional development
- Yearly Company Trip

Supplemental Pay:

- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus

**Experience**:

- pet industry: 1 year (preferred)

Willingness to travel:

- **100% (required) - river valley and punggol area



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