Client Referential Officer

**What is this position about?**

The Client Referential Officer will assist duties within Client Engagement and Protection Client Referential team on activities pertaining to signature verification, authorized signatories updates, client and account maintenance inclusive of static data analysis and continuous review and improvement on existing processes with a high awareness of risk.
Client Referential Team engages with all level of management in ensuring client data integrity without compromising on controls across different business lines and products team which are across regions

**What would be your typical day at BNPP Paribas look like?**
- **Handling Physical documents**:

- **Static data analysis**:

- **Signature verifications**

**Primary Role Responsibilities**

The main role of the Client Referential Officer (but not limited) is to ensure:
the referential systems/ static data are kept up-to-date and in timely manner

Existing procedures are followed and continuously updated to ensure data are recorded in systems adhering to the instructions from clients/internal departments.

ensure requests are processed within defined turnaround times, highlight and escalate blocking points to internal stakeholders

provide status updates regularly on production issues to team manager
- acts as communication bridge between internal clients including relationship managers, customer service department, legal, compliance, IT, KYC Operations teams within scope of the team

adequate controls over input, transfers between systems, frequency of updates, etc. are in place to ensure the data quality by all members in the team.

awareness of the standard operating procedures along with its changes

Participate to the global/ regional and local projects for referential perimeter, in accordance with the agreed timetable involving all required stakeholders, with a specific focus in ensuring those projects do not comprise with the team’s mandate and controls

assist the team leader/head in executing ad-hoc controls, process improvement, and project initiatives\\

assist in regulatory reporting related requests, including data extraction and analysis

produce KPI reports on the team’s activities and regular controls for management reporting, and follow-up with relevant counterparts to improve on areas where the KPI reports reveal deficiency/inefficiency in our process APAC Job Description Template - November 2018

lead regular internal meetings to review on process improvements and performance with both onshore and offshore teams

ensure new processes are aligned to global and regional referential team’s mandate and target operating model

contribute to Business Continuity planning and support model if required

act as Subject Matter Expert to assist regional teams on process clarification and standardization initiatives.

**Other contributions**

Working within a team - with an adaptable flexible approach, coordinate with other team members (onshore/offshore) and with Client Referential teams regionally/globally.

Be open to changes and support the vision of working in a fully transversal operation

**WHAT IS REQUIRED FOR YOU TO SUCCEED?**:

- Strong analytical skills with an eye for accuracy and details
- Good communicator with proficient writing
- Understanding of client legal/constitutional documents
- Ability to work with tight deadline, fast-paced environment and multi-task with competing priorities and projects. Quality of work is required.
- Ability to manage the expectations and tight timeline from internal clients
- Possesses high level of interpersonal skills and the ability to handle confidential information;
- Maintain strong relationships with internal and external stakeholders
- A strong team player with pro-active working attitude and an open mind-set for change
- Strong sense of risk
- Structured and organized person

**QUALIFICATIONS**:

- Degree holder or equivalent
- At least 5 years of banking experience and/or relevant client referential experience.
- Fluent in English (spoken and written)
- Proficiency in Outlook, Adobe PDF, MS Excel, Word and Powerpoint

**ABOUT BNP PARIBAS**:
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ co