Patient Information Associate

Patient Information Associate (Ward Visitor Registration/ Information)Join to apply for the Patient Information Associate (Ward Visitor Registration/ Information) role at Tan Tock Seng HospitalPatient Information Associate (Ward Visitor Registration/ Information)Join to apply for the Patient Information Associate (Ward Visitor Registration/ Information) role...

Overview Join to apply for the Patient Information Associate role at Tan Tock Seng Hospital . Responsibilities Provides information and/or direction upon enquiries from members of the public. Reception of patients from ambulance, private transport and walk-in patients. Send patients on wheelchair or trolley to their destination when necessary. Assists...

Overview Join to apply for the Patient Information Associate role at Tan Tock Seng Hospital . Responsibilities Provides information and/or direction upon enquiries from members of the public. Reception of patients from ambulance, private transport and walk-in patients. Send patients on wheelchair or trolley to their destination when necessary. Assists...

Patient Information Associate (Ward Visitor Registration/ Information)Institution: Tan Tock Seng Hospital Family Group: Ancillary Are you passionate about assisting others and fostering a warm, welcoming environment? We are seeking an individual to serve as the primary point of contact for visitors, patients, and members of the public at HealthCity Novena...

Patient Information Associate (Ward Visitor Registration/ Information) Institution: Tan Tock Seng Hospital Family Group: Ancillary Are you passionate about assisting others and fostering a warm, welcoming environment? We are seeking an individual to serve as the primary point of contact for visitors, patients, and members of the public at HealthCity Novena...

Overview Sr/ Patient Information Associate (Office Hour) role at Institute of Mental Health (IMH). Department: Contact Centre. Staff plays a crucial role in facilitating patient care and administrative functions, ensuring calls/enquiries are timely received and providing efficient services while maintaining a high standard of customer service. Position and...

Family Group: AncillaryPosition: Temp Patient Information Associate (6 months contract)Department: Contact CentreResponsibilitiesHandles calls and enquiries from the General Line and Appointment Line to provide information on IMH's services to patients and the publicAssists in scheduling appointments for patients and/or provides information related to...

Company description:The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health...

Job Responsibilities and Requirements MAJOR DUTIES AND RESPONSIBILITIES Patient Relations Identify, handle and resolve caller enquiries using all modes of communication such as calls, SMS, email, web chat and fax. Apply customer service policies and educate callers on services offered, including providing pre-consult advice and/or information to callers....

-Family Group: AncillaryHandles customer enquiries or concerns. Uses company resources, call centre policies and procedures to provide complete and accurate responses. Follow processes in accordance with organizational standards to ensure correct handling accuracy and operational effectiveness. **MAJOR DUTIES AND RESPONSIBILITIES** **(A)...