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Aml/kyc Consumer Business Support Unit Analyst C10

3 weeks ago

Singapore Citi Full time

The Compl Bus Control Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

**Responsibilities**:

- Responsible for processing, researching and adjudicating background screening cases for new hires across businesses
- Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
- Analyzes diverse and high volume data; articulating the results of analysis along with providing suggestions to resolve an issue or improve a process.
- Researches system and process issues, identifying solutions and communicating procedure exceptions to business partners.
- Tests functional enhancements being implemented by vendors and integrated systems.
- Updates documentation, and communicating/training new processes and procedures to business partners.
- Performs higher level responsibilities involving applicant and employee communications such as: fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment.
- Inputs process steps and status for each process in the Imaging Records Management System (IRM)
- Closes on pending Pre-employment cases for audit compliance.
- Resolves discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.
- Reports metrics and status reports to internal clients.
- Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.

**Qualifications**:

- 0-2 years of relevant experience
- Experience in data analysis and problem solving with acute attention to detail.
- Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
- Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.

**Education**:

- Bachelor’s/University degree or equivalent experience

Key Responsibilities:

- Conduct AML/KYC periodic reviews on high risk and high net worth customers as well as customers who are public figures.
- Perform research on customer profiles through internal bank records and external sources.
- Conduct name screening and carry out review and disposition on positive matches of alerts.
- Coordinate with Relationship Managers of the High net worth customer’s account or contact customers directly to obtain information on source of wealth and source of funds on account transactions.
- Identify accounts with AML concerns and escalate any suspicious activities from the customer due diligence reviews.
- Ensure timely completion of review cases assigned.
- Contribute towards continuous process improvement in both review processes and AML CDD system and participate in User Acceptance Testing for the CDD system enhancements.
- Support ad hoc AML risk control projects and MIS reporting.

**Qualification and experience**:

- University graduate with 2 years of relevant experience in AML/Know your customer related work in the consumer banking industry.

**Skills required**:

- Strong communication and written communication skills
- Good judgment and analytical skills.
- Strong follow-up skill.
- Able to work independently within timelines for assigned reviews.
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business Control
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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