Visitor Services Officer

2 weeks ago


Singapore NANYANG INC PTE. LTD. Full time

**Job Description**:
Roles:

- Assist query in reception counter station/ information counter

Requirement:

- Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times
- Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times
- Providing assistance, guidance, information (including promotions) and relevant collaterals to visitors
- Operational check and replenishment of visitors collaterals
- Alert and inform the board of any irregularities or incidents within or outside assigned areas
- Event support as ushers/guides (ad-hoc basis)
- Conducting educational tours in parks
- Updating of content on Visitor Information Boards and other platforms as and when requested by the Board
- Administer bookings ad collection of payments for programs and workshops
- Collate daily visitor arrival figures and profiles
- Following up with clients and arrange appointment to meet up with them



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