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Vessel IT Specialist

2 weeks ago

Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:

- Reporting to the IT Operations Manager; responsible for designing, migrating, upgrading, configuring and maintaining Vessel IT Architecture, Infrastructure and Security.
- Responsible for the escalation of Level 2 support, managing and upgrading the onboard IT infrastructure of the vessels.
- Hold safety and environmental protection as a value
- Create and maintain documentation for vessel installation, changes, upgrades and operational maintenance
- Evaluate system architecture, test, root cause, solution analysis and make recommendations as required
- Engage in maintenance and support activities, such as troubleshooting, incident response and patching promptly
- In-depth experience with middleware standards and best practices to build a hardened and resilient environment
- Maintain, monitor and provide support for the IT support team in cybersecurity, security best practices and backup solutions
- Manage and control the IT hardware purchase request, responsible for vessel takeover and handover activities
- Provides out-of-office hours and weekend support as part of the on-call support team
- Provides and meets the Monthly KPIs on vessel ticketing, communication activities and ongoing projects

**Requirements**:

- Bachelor in Computer Science, IT or equivalent
- Minimum five years deployment of IT system experience
- Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows server, Windows 10, Active Directory), Antivirus, network switches, UPS, firewalls, storage/backup and replication systems (Certifications is a plus)
- Expert in Hyper-V and Remote Desktop Environments with thin clients
- Knowledge of IT infrastructure, cloud and communication systems, data cabling, communication and Wi-Fi infrastructure
- Pro-active, dynamic and responsible self-starter with strong customer orientation and multitasking capabilities
- Ability to prioritize tasks and meet deadlines
- Adaptive to all kinds of working environments
- Effective communication skills, verbal, non-verbal and written; ability to communicate with team members at all levels of the organizations