Customer Service Executive

7 days ago

Bukit Batok, Singapore Absolute Kinetics Consultancy Pte Ltd Full time

Roles & Responsibilities

**About the role**

We are seeking a highly motivated and customer-focused Customer Service Executive to join our team at Absolute Kinetics Consultancy Pte Ltd. As a Customer Service Executive, you will be the first point of contact for our clients, providing exceptional service and support. This full-time role is based in Macpherson, Central Region or applicants have the option to select West or North Region, and offers a dynamic work environment with opportunities for professional development.

**What you'll be doing**
- Providing accurate information and effective solutions to address customer concerns.
- Documenting customer interactions and maintaining detailed records.
- Identifying opportunities to improve customer experience and suggesting process improvements.
- Collaborating with cross-functional teams to ensure seamless service delivery.
- Handling customer complaints and escalations with professionalism and empathy.
- Actively participating in training and development programs to enhance your skills.

**What we're looking for**
- At least 1 year of experience in a customer service role, preferably in a call centre or similar environment.
- Excellent communication and interpersonal skills, with the ability to listen and respond effectively.
- Strong problem-solving and decision-making abilities, with a focus on providing solutions.
- Proficient in the use of computer systems and software, including customer relationship management (CRM). tools
- Adaptable and able to thrive in a fast-paced, dynamic environment.
- Passion for delivering exceptional customer service and a commitment to continuous improvement.

**What we offer**

At Absolute Kinetics Consultancy Pte Ltd, we are dedicated to creating a supportive and engaging work environment. As a member of our team, you'll enjoy:
Competitive remuneration and benefits package **Opportunities for career advancement and professional development** A collaborative and inclusive company culture **Work-life balance initiatives, such as flexible work arrangements** Regular team-building activities and social events

**About us**

Absolute Kinetics Consultancy Pte Ltd is a leading provider of customer service and contact centre solutions. With a strong focus on innovation and customer-centricity, we have established a reputation for delivering exceptional service to our clients. As a dynamic and growing company, we are committed to investing in our people and fostering a culture of excellence.

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $3,000.00 per month

**Benefits**:

- Flexible schedule
- Parental leave
- Professional development

Schedule:

- Day shift

**Experience**:

- Customer service: 1 year (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: In person

  • Customer Service Executive

    2 days ago

    Bukit Batok, Singapore Skylink Group Holding Pte Ltd Full time

    Join Our Growing Team! The SKYLINK Group is a premier all-in-one mobility solution provider for retail, vehicle leasing, insurance, credit finance, workshop servicing, and engineering works for all commercial and passenger vehicles. Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers...

  • Customer Service Advisor

    2 days ago

    Bukit Batok, Singapore Skylink Group Holding Pte Ltd Full time

    Join our growing team!The SKYLINK Group is a premier all-in-one mobility solution provider for retail, vehicle leasing, insurance, credit finance, workshop servicing, and engineering works for all commercial and passenger vehicles. Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers...

  • Client Services Executive

    2 days ago

    Bukit Batok, Singapore Alliance Healthcare Group Full time

    Requirements and Responsibilities - We are currently seeking experienced Client Service Executives to join the team. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in in a timely manner. **What You’ll be Doing** - Administer...

  • Customer Service Administrator

    2 weeks ago

    Bukit Batok, Singapore HR Focus Full time

    **No experience welcome!** Applicant with Nitec / Diploma in Logistics Service / Logistics Management and willing to learn welcome to apply! Applicant who stays near bukit batok, Jurong east, Bukit Panjang welcome to apply! **Responsibilities**: - Checking of delivery orders (DO) and daily order sheet - Assist Scheduler & Supervisor - Administrative works...

  • Customer Service Executive

    7 days ago

    Bukit Batok, Singapore Aspire Hub Education Centre Full time

    **Brand Ambassador ( Full-time / Part-time)** Job Responsibilities - Deliver educational insights to help students achieve their academic goals through Aspire Hub Education's methodology - Recruit new students via walk-in, telephone, online enquiries or any other marketing activities planned - Promptly follow up with all prospective students and parents -...

  • Bowling Executive

    7 days ago

    Bukit Batok, Singapore Civil Service Club Full time

    **Job Highlights** - COMPETITIVE SALARY PACKAGE - ATTRACTIVE BONUS SCHEME - GOOD STAFF BENEFITS **BOWLING EXECUTIVES** **Location: Bukit Batok Clubhouse** **1. Bukit Batok Clubhouse** As a Bowling Executive, you will report to our Bowling Manager**.** **What you’ll be doing**: - Assist the Bowling Manager in the daily routines of the bowling...

  • Customer Service Executive

    1 day ago

    Bukit Timah, Singapore DIMENSIONS INTERNATIONAL COLLEGE Full time

    **Hiring: Customer Service Executive** **Working Location: Bukit Timah Campus** **Working hours: Mon-Fri 9am-6pm, Sat 9am-1pm (Alternate Saturday)** **Salary range: $2300 - 2800 (commensurate with experience)** **Responsibilities**: - Respond to customer enquiries via phone calls or face to face - Administration of enrolment; including preparation of...

  • Customer Service Executive

    1 day ago

    Bukit Timah, Singapore DIMENSIONS INTERNATIONAL COLLEGE Full time

    **Hiring: Customer Service Executive** **Working Location: Kovan / Holland Campus / Tampines / Bukit Timah Campus** **Working hours: Mon-Fri 9am-6pm, Sat 9am-1pm (Alternate Saturday)** **Salary range: $2300 - 3200 (commensurate with experience)** **Responsibilities**: - Respond to customer enquiries via phone calls or face to face - Administration of...

  • Customer Service Officer

    3 days ago

    Bukit Batok, Singapore ALLIGATOR LOGISTICS PTE LTD Full time

    To assist logistics Manager with documentation and shipping arrangements. - Handle LCL/FCL for import/export processing. - Prepare and check all shipping documents to ensure that they are comply with import/ export rules and regulation. - Manage daily operations and respond to customer inquiries and requests - Process inquiries and send booking confirmations...

  • Customer Service Executive

    1 week ago

    Bukit Merah, Singapore LCentral English Enrichment (Tiong Bahru Branch) Full time

    **Job Responsibility** Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include: - Assist in the day to day administration of the centre (roster, scheduling, payments, etc.) - Assist in student enrolments (enquiries, assessments, registration,...