Customer Service Ambassador

2 weeks ago

Singapore P-SERV PTE LTD Full time

**Do you aspire to work in the World’s Best Airport?
**Join us today to create memorable travelling experiences, deliver excellent customer service and supporting the overall productive and efficient airport operations
Representing Changi Airport Group (CAG) at Terminal 1 to Terminal 4 at both transit and public areas to create memorable travelling experiences, deliver excellent customer service and supporting the overall productive and efficient airport operations.

**Job Scope**
- Provide end-to-end customer service for passengers /member of public or callers and attending to their enquiries, feedback and proactively proposing solutions to assist them on their needs
- Perform end-to-end Lost and found duties, includes attending enquires, generating lost enquire report or found reports, assist with claimant and reconciling processes
- Being first line of response to incidents, medical and emergency cases, undertake appropriate mitigating measures on ground, and to escalate and activate relevant parties to follow up on the cases
- Performing roving duties at both transit and public areas, proactive engagement of passengers to assist with flight related enquires, introduce and suggest facilities, retail and F&B options. Assist with queue combing at various key touch pointes and coordination with relevant airport partners
- Conduct first level fact-finding from customer and categories all feedback and enquiries, and route the cases to the respective departments, track the follow up and case closures

**Requirements**:

- Good team player, possess a cheerful personality
- Positive attitude, good communicator, inter-personal skills to interact with passengers
- Able to work in a fast pace challenging environment
- Able to work on shifts (including Weekends and Public Holidays)
- Able to speak third language will be added advantage
- Able to start immediately or within short notice

**Salary, Working Hours**

Salary up to $2400 (Basic + Allowances + Incentives)

12-hours rotating shift (8am-8pm, 8pm-8am)

Work 2 days, Off 2 days

Training provided

Thank you for your interest but only shortlisted applicants will be notified.

P-Serv Pte Ltd (A PERSOLKELLY Company)

EA License No: 90C3494

RCB No. 199002727Z

EA Personnel No: R1103939

EA Personnel Name: Agnes Ng

  • Customer Service Ambassador

    1 week ago

    Singapore beBee Careers Full time

    Customer Service Ambassador We are seeking a friendly and detail-oriented Customer Service Ambassador to join our team. Your primary responsibility will be to communicate with guests to address their concerns or questions, providing detailed explanations of our guarantee, special rate, and cancellation policies.

  • Customer Service Ambassadors

    1 day ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **CONTRACT JOBS!**: **CUSTOMER SERVICE AMBASSADORS (CSA)**: **SINGAPOREANS/ PRs ONLY**: **COMMITMENT PERIOD**: **MAY 2025 ONWARDS**: **LOCATION** MANDAI **JOB DESCRIPTION** - Provide customer service and assist the public - Provide directional guidance to visitors; - Assist with the use of self-help kiosks; and - Address queries related to cremation and...

  • Brand Ambassador

    2 weeks ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    PERMANENT JOBS! **_JUNIOR EXECUTIVE _**: **_BRAND AMBASSADOR / CUSTOMER SERVICE _**: - (SALARY - $1700.00 - $2100.00) _ SINGAPOREANS ONLY **LOCATION** City Hall **JOB DESCRIPTION** - Play a key supporting role in the department’s daily operations - Liaise with different stake holders and develop a good understanding of clients’ company structure,...

  • Customer Service Ambassador

    2 hours ago

    Singapore Space Singapore Pte. Ltd Full time

    **Singapore - Customer Service Ambassador**: **CUSTOMER SERVICE AMBASSADOR** An established premium design and lifestyle resource in Singapore, Space has further raised the standards of contract solutions with recent completion of large scale projects from residential to workplaces and even the aviation sector. The Space contract team works alongside the...

  • Customer Service Ambassador

    5 days ago

    Singapore beBee Careers Full time

    Job Title:Customer Service Ambassador

  • Customer Service Ambassador

    1 week ago

    Singapore beBee Careers Full time

    Customer Service AmbassadorWe are seeking an exceptional Customer Service Ambassador to join our team. As a key representative of our organization, you will be responsible for delivering an outstanding customer experience, ensuring that every interaction is memorable and positive.Key Responsibilities:Provide exceptional customer service by welcoming...

  • Customer Service Ambassador

    2 weeks ago

    Singapore beBee Careers Full time

    Job Title: Customer Service AmbassadorAs a Customer Service Representative, you will play a vital role in ensuring seamless interactions with our clients. Your exceptional communication skills and problem-solving abilities will be instrumental in building trust and loyalty.

  • Customer Service Ambassador

    1 week ago

    Singapore beBee Careers Full time

    Job Title: Customer Service AmbassadorJob Overview:The Customer Service Assistant role is a vital position within our organization, responsible for delivering exceptional customer experiences. This includes attending to daily walk-in customers at the service centre, receiving and processing products, responding to customer inquiries, and resolving issues...

  • Customer Service Ambassador

    6 days ago

    Singapore beBee Careers Full time

    Job OverviewAmbassador of Customer ExperienceWe are seeking a highly skilled and dedicated professional to provide exceptional customer service, ensuring a positive experience for all patients and potential clients.

  • Customer Service Ambassador

    4 days ago

    Singapore beBee Careers Full time

    Job Overview Ambassador of Customer Experience We are seeking a highly skilled and dedicated professional to provide exceptional customer service, ensuring a positive experience for all patients and potential clients.