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Customer Service Executive

2 weeks ago

Toa Payoh, Singapore The Style Soiree Full time

**Customer Service Executive - Full Time**

**We're looking for a meticulous and independent individual to join our team.**
- Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
- Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
- Process exchanges, returns and issue credits
- Uphold efficiency and customer satisfaction.
- Handle and process customer's exchanges and returns efficiently.

**Some traits that we are looking for**:

- Positive with a willing to learn attitude
- Strong communication & interpersonal skills
- Customer-orientated and passionate
- Ability to solve issues efficiently
- Has a high level of professionalism, work ethics and honesty
- Meticulous

**Requirements**:

- A strong interest in fashion
- Strong command of English
- Min education: Diploma preferred
- Basic Excel Skills required
- Able to work independently
- Minimum commitment of one year
- Only Singaporeans or Perm Residents

**Salary**: From $2,300.00 per month

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)
- Microsoft Word: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)

Work Location: One location