Admin Assistant

2 weeks ago


Singapore AMITY GLOBAL INSTITUTE PTE. LTD. Full time

**JOB DESCRIPTION**

To provide efficient administrative and customer support for student recruitment and admissions processes, ensuring a seamless experience for prospective students and education agents, with a focus on Mandarin-speaking markets.

**Key Responsibilities**

**1. Application Processing & Documentation**

**2. Bilingual Student & Agent Support**
- Assist in translating communications or materials between English and Mandarin when required.

**3. Data Management & Compliance**
- Update and maintain student databases (CRM) with meticulous attention to detail.
- Ensure compliance with data protection policies (e.g., PDPA) and institutional regulations.

**4. Administrative Coordination**
- Schedule interviews, admission tests, and counsellor appointments.
- Prepare offer letters, acceptance packages, and pre-arrival guides

**5. Cross-functional Collaboration**
- Support the admissions team in recruitment events, webinars, and agent training sessions.
- Provide feedback to improve admissions processes and student experience.

**Essential Requirements**
- **Language Proficiency**:Fluent in English and Mandarin**(written and spoken), with ability to handle formal communications.
- **Qualifications**:Diploma or Bachelor’s degree in any discipline.
- Prior experience in administration, customer service, or education (fresh graduates with internship experience are welcome).

**Skills & Attributes**:

- **Meticulous & Detail-Oriented**:Strong focus on accuracy in documentation and data entry.
- **Proactive Learner**:Willing to master admissions systems, policies, and industry trends.
- **Organizational Skills**:Ability to multitask and meet deadlines in a fast-paced environment.
- **Service-Oriented**:Patient, respectful, and culturally sensitive when interacting with diverse stakeholders.

**Preferred Qualifications**
- Experience in education sector admissions/student services.
- Basic knowledge of international qualifications (e.g., Gaokao, IB, A-Levels) or visa processes.Familiarity with CRM tools (e.g., Salesforce, Unifrog).


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