Associate Engineer

1 week ago

Singapore People Profilers Full time

Job Description:
**Responsibilities**
- Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
- Support service request and incident management to provide quality end-user services.
- Perform ad-hoc root cause analysis and problem resolution.
- Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
- Develop checklists for typical problems.
- Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
- Perform other duties as assigned.

**Requirements**:

- ** Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support.**:

- ** Proficient with Windows operation systems, M365, Anti-virus software and etc.**:

- General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
- Handling incident tickets from end user for IT matters.
- Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
- Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
- A motivated person with the ability to work independently, a good team player and goal oriented individual.
- 5 days from 830am to 530pm, Bedok.
- Job Reference: LRW46496

People Profilers Pte Ltd

Tel**: 6950 9754**

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

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