Customer Service

2 weeks ago

Singapore ADVO EDUCATION CENTRE PTE. LTD. Full time

**At Advo Education Centre, we have been transforming the academic results of O and A level students since 2007.**:
For over 15 years, we've specialized in:
**Proven academic transformation**for Failing students
**Signature programs**delivering faster results
**"Learn more with less time"**methodology
**Nurturing environment**for students and staff alike

We're now expanding and need a dynamic individual to join our success story

**Your Impactful Role**:

- **Student Success Champion**
Convert inquiries and channel them to our **diagnostic sessions**
Schedule appointments with academic coaches
Guide parents through our transformative programs
- **Centre Operations Expert**
Process payments and manage billing
Maintain pristine student records
Ensure all facilities are "classroom-ready"
- **Team Synergy Builder**
Coordinate between teachers, students/parents.
Support program execution.
Implement process improvements
- **Customer Experience Specialist**
Be the welcoming face for walk-in inquiries
Handle Mandarin/English-speaking parents
Follow up to ensure student retention

**We're Looking For**:
✔ **Diploma holders**(any field) with **2+ years**in service/operations roles
✔ **Bilingual**professionals (English + Chinese)
✔ **Tech-comfortable**problem solvers
✔ **Only Singaporeans/PRs**may apply
- Bonus if you have: _
- Experience in education industry.
- Experience in sales/ customer service related roles.

**Location**:Novena
**Employment Type**:Full-time
**Working Hours**:

- Mon, Tue, Wed, Fri: 1:30pm - 9:30pm (dinner break provided)
- Sat: 8:45am - 6:45pm (lunch break provided)
- Thu & Sun: Off

**Grow With Us**:
**Clear path to Centre Manager**role
**Bonus**for excellent performance
**Learn our proven systems**firsthand
- **Work-life balance**with fixed off-days

**Ready to Transform Lives With Us?**:
Submit your:
CV with recent photo
Current & expected salary
Contact details
- Join our mission to help students achieve more in less time_

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