Gym Operations Manager

2 weeks ago

Singapore PROJECT SEND PTE. LTD. Full time

Location: Singapore
Type: Full-Time

**Join Our Adventure at Project Send Pte Ltd**

At Project Send Pte Ltd, we're not just a climbing and fitness facility; we're a community dedicated to redefining the adventure and fitness journey for climbers, fitness enthusiasts, and anyone looking to embark on a new sport. With our state-of-the-art climbing walls, comprehensive fitness facilities, and cozy in-house café, we provide an unmatched experience and personalized journey for every member. Driven by excellence in customer service and personalized coaching plans, we're here to help you achieve your fitness and wellness goals. If you're passionate about fitness, love fostering community, and have a knack for operational excellence, we want you on our team

**About the Role**:
As our Gym Operations Manager, you'll play a crucial role in ensuring our facility runs smoothly and efficiently, providing an exceptional experience for our members and staff. You'll oversee the day-to-day operations of our gym and café, manage our dedicated team, and work closely with the Director to drive growth and community engagement. This is a unique opportunity to contribute to a thriving fitness community and make a tangible impact on our members' lives.

**Core Responsibilities**:

- Oversee the daily operations of our climbing and fitness facility and in-house café.
- Lead, train, and manage gym staff to ensure a motivated, efficient team delivering exceptional service.
- Develop and implement custom training and coaching plans in collaboration with coaching staff.
- Drive membership growth and retention through effective operational strategies and excellent customer service.
- Manage operational budgets, including forecasting and expense management.
- Coordinate with corporate clients for team-building and wellness events.
- Ensure the maintenance and safety of gym equipment and facilities.

**What Makes You a Great Fit**:

- Proven experience in gym or hospitality management, demonstrating strong leadership and operational excellence.
- Exceptional team management, motivational, and leadership skills.
- Excellent communication and customer service skills, with a passion for fitness and wellness.
- Experience in digital marketing or familiarity with platforms like Instagram, websites, and Google analytics.
- A proactive approach to problem-solving and the ability to implement and monitor effective processes.
- Relevant educational background, such as a Bachelor's degree in Business Administration, Hospitality, or related field.

**We Offer**:

- A competitive salary package, commensurate with experience.
- Health insurance and paid time off.
- Discounts on gym memberships and café offerings.
- A vibrant, supportive community and a chance to be part of a growing fitness adventure.
- Professional development opportunities in a fast-growing company.

**How to Apply**:
Include any relevant experience, your passion for fitness and wellness, and how you envision contributing to our community.

Join us in shaping the future of climbing and fitness. Let's reach new heights together

**Project Send Pte Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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