Admissions Counsellor
2 weeks ago
**Job Brief**
The goal is to contribute to the success of our postgraduate programmes by expanding outreach and supporting prospective students throughout their journey.
**Responsibilities**
- Conduct telemarketing activities, including cold calls and WhatsApp follow-ups, to promote postgraduate programs.
- Use CRM systems to track interactions, schedule follow-ups, and maintain accurate records of prospects.
- Address concerns, resolve complaints, and maintain the university's professional reputation.
- Achieve admissions targets through strategic follow-ups and personalised engagement.
- Provide feedback to enhance marketing strategies and program offerings.
**Requirements and Skills**
- Proven experience in telemarketing, sales, or admissions counselling, preferably in the education sector.
- Proficient in using CRM systems, WhatsApp for business, and other communication tools.
- Strong communication and interpersonal skills, with the ability to build rapport across various platforms.
- Results-oriented, with a proven track record of meeting or exceeding targets.
- Organised and detail-oriented, capable of managing multiple tasks and timelines.
- Familiarity with admissions processes and document handling.
- A Bachelor’s degree is preferred; additional certifications in sales or marketing are a plus.
**Career Progression**
This role offers opportunities for growth within the SE Asia’s admissions or related departments, including event management and marketing.
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