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Quality and Process Engineer

2 weeks ago

Singapore TRILOGY TECHNOLOGIES PTE. LTD. Full time

**Job Description & Requirements**:

- Possess at least NITEC or Diploma in Electronics Engineering or similar
- Minimum 2 years of quality and process management experience in production. Internal auditor experience will be beneficial.
- Good communication skills, bilingual in English and Mandarin to liase with staff and customers
- Positive working and learning attitude with great initiative and a good quality mindset
- Strong compliance to Quality standards and requirements
- Good interpersonal and problem-solving skills, pro-active, result-oriented, helpful
- Responsible, self-disciplined, fast learner and willing to teach, high flexibility and adaptability
- Willing to work overtime (even during weekend) when required
- Familiar with ISO9001 / ISO14001 / ISO13485 with past quality or process experience
- Able to multitask, work independently and as a team within tight deadlines and work schedule

Reporting directly to the Director, you shall be responsible to:

- Lead Quality team in company and implement effective policies to meet quality targets such as ensuring on-time delivery (OTD) is met for all projects with zero defects
- Documentation, preparation and execution of reports on quality processes and policies such as but not limited to: monthly OTD, Certificate of Conformity (COC), Checklist, QC report, Final Article Inspection (FA) report, Root Cause Analysis, Return Merchandise Authorization (RMA), SO report, etc.
- Liaise with customer on production needs
- Interpret technical drawings and translate into work instruction (WI) process for the production
- Strict enforcement of company quality processes
- Meet On-time-delivery (OTD)
- Internal Quality Reject / Return merchandise authorization (RMA)
- 8D report / 5 Ys / Corrective action(s)
- High yield, zero rejects
- Provide training and education to production on various Quality Processes
- Update timely on document changes and to be reflected to production, ensuring production knows its SOP, purpose, and practice it
- Plan, strategize and push-down improvement plans in processes, and monitor/ follow-through the effectiveness of new implementation
- Prepare necessary documents and execution for audits, both internal and external (i.e. on team, auditors, suppliers, internal audit etc.)
- Be on the ground to gain insight and understanding on production process in order to improve quality standards
- Conformity to industry standards (e.g. IPC Class 3)
- Debugging and testing of electronics circuit boards
- Ensure safety 5S and environmental policies are enforced
- Ensure equipment maintenance and timely calibration of critical equipment
- Maintain quality manual and records