Apac Forecast Manager

2 weeks ago

Singapore THE BODY SHOP INTERNATIONAL (ASIA PACIFIC) PTE LIMITED Full time

**Your role in a nutshell**:

- Manage and Direct the demand planning for APAC Zone (Franchise and Company Markets) on forecasting commercial sales, to improve forecast accuracy, stock availability and inventory control.
- To deliver accurate and timely demand data for the whole region, by Business by Channel, by Category and at Product level
- To drive S&OP as a platform to run the business for communication, issue escalation and decision-making. This ensures the demand plan, supply plan, and the finance plan have 1 number system to meet or exceed the business budget
- Leadership to drive culture, continuous improvement and change management of zero waste mentality/loss elimination across people, work process and tools in S&OP and demand planning process
- Future proof S&OP, Demand Planning. Provide technical mastery in continuous improvement, digitalization, standardization and documentation of: work processes and SAP/tools/technology adoption across organisation to reduce manual ways of working

**Key Job Accountabilities**:

- To drive Forecast Accuracy and Bias, to support stock management and business control
- To deploy available resources to ensure accurate and on time forecast data for Global Supply
- To manage and refine the various demand planning processes [i.e. Head Franchise Portal Wholesale forecasting markets, Head Franchise Portal None forecasting markets, Company Markets, Hybrid Markets, Cross boarding, Quarterly Sell in], and to review for efficiencies and synergies
- To lead the S&OP process in the region, from market to zone, to Global review as a forum to challenge business assumptions, to align the pillars of the business and to drive an aligned demand/supply/business/finance plan that is agreed and signed off.
- To support local strategic initiatives and projects (such as Franchisee buy back, or new market launches)
- To represent APAC in Global initiatives and projects (such as new system development and implementation)
- End to end mindset of identifying, educating and implementing continuous improvement projects across people, processes and tools. This includes documenting and implementing standard work processes, problem-solving via the identification of root causes and systemic solutions

**Experience**:

- Well-developed communication skills and ability to challenge/influence internal and external stakeholders across many markets, Zone and International
- Strong analytical skills required
- Demonstrable ability to handle large data sets and complex processes
- Proven team player, working with wider commercial teams
- Demonstrable ability to confidently present Data and Analytical insights to improve the Forecasting and S&OP process
- Mastery and experience in Demand Forecasting Statistical tools and a mindset of continuous improvement and influencing change across people, processes and tools

**Qualifications**:

- Degree-level intellect
- Advanced level in Excel
- Ideally highly experienced with forecasting and analytical processes, tools and software

**Competencies required**:

- Manages Complexity - Translate market analysis and customer insight into credible forecasts
- Sensitivity to beauty The Body Shop Way - Accurate planning reflecting local and international Sales trends
- Innovates - Drive for continuous improvement
- Demonstrates Entrepreneurship - Understands how forecasting impacts other functions
- Interacts Effectively - Present complex concepts in a simple way and builds effective partnerships within the business

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