Solution Architect

The Solution Architect is integral to the delivery of an innovative, modern and integrated technology landscape within International SOS. The purpose of this role is to develop an infrastructure roadmap that enables International SOS to keep pace with the rapid technology developments in products and services and has the right balance with cyber security and compliance.

As a key member in our transformational projects, this role will be responsible for delivering a comprehensive IT infrastructure roadmap that ensures seamless, secure IT services and a frictionless user experience. This role focuses on optimizing both operating costs and capital investments by reducing tech debt and eliminating point-solutions within our technology stack. The incumbent will lead and guide the IT organization in the development of a vision for IT that is fit-for-purpose, robust and cost effective.

This role will participate in the assessment of technology and provide guidance on IT supplier selection to ensure that there is mínimal technology lock-in and that the technology solution is in line with our roadmap.

As this role will work across different levels and teams, strong and open communication with senior stakeholders is essential to ensure that the technology solutions support and help accelerate business growth.

**Key Responsibilities**
- Develop and maintain the integrated infrastructure roadmap, ensure alignment with business and technology strategy and objectives and also best practices on architectural principles.
- Design and implement strategy, solutions and architecture for overall infrastructure environment, covering key solutions around Modern Workplace, Server, Network, Storage, Cloud, Cybersecurity, among others.
- Collaborate with all stakeholders to provide technical guidance on best practices and standards for infrastructure design during the solution design stages.
- Evaluate and recommend new innovative technologies and solutions to improve IT services performance, reliability, security and scalability.
- Drive automation and optimization of technology management and workflow processes in the evaluation of solutions and implementation.
- Accountable for the detailed component specifications and translating these into detailed designs for implementation.
- Create or review design documents such as High-Level Designs (HLD) and Low-Level Designs (LLD) to ensure that these deliver the business outcomes and adhere to technology standards.
- Articulate and communicate the design rationale and business value to stakeholders and capture feedback to continually improve on the solution efficiencies.
- Conduct feasibility studies and risk assessments to identify potential technical challenges and propose mitigation strategies.
- Define and direct the implementation approaches to ensure the solutions are maximized to deliver against the business outcomes, integrates with existing technology landscape, minimizes operational disruption and meets security and compliance requirements during the transformation.
- Create and maintain all solution architecture and delivery artifacts, including infrastructure diagrams, technical specifications, and configurations.
- Update and maintain architecture guiding principles and reference architecture based on technology direction and changes and business strategy.
- Provide technical leadership, mentorship, and guidance to team members working on IT Infrastructure projects.
- Cultivate a culture centered around innovation, collaboration, and continuous improvement within the teams.
- Stay up to date with industry trends, emerging technologies, and best practices in IT Infrastructure, solution architecture, and project management.
- Define and drive quality standards across solution design and delivery.

**Requirements**:

- Bachelor's degree in computer science, information technology, or a related field.
- Relevant certifications, such as Microsoft Azure, Microsoft 365 for Modern Desktop, Microsoft Windows Servers and Microsoft Security, AWS Certified Solution Architect, Azure Solutions Architect Expert, TOGAF, Compliance and Identity certifications, CISA, CISSP, CCNA, CompTIA Network+, or ITIL, are a plus.
- Minimum of 8 years of experience in technical engineering management, infrastructure architecture or solution architect roles, preferably in a cloud-first environment.
- Proven working experience with concepts including DevSecOps and Infrastructure as Code, as well as various technology and project management lifecycles.
- Experienced with running IT operations with cross-domain expertise is an advantage.
- Knowledge and experience in dealing with Compliance and Audit certifications such as PCIDSS, Cyber Essential and ISO27001 and security standards such as NIST.
- Proficient in IT Infrastructure principles, network architecture, cloud computing, end-user computing technologies including authentication/authorization technologies, server and storage systems, and cyber se