Client Relations Officer

1 week ago

Singapore Munich Re Full time

**Client Relations Officer**:
**Location**
Singapore, Singapore

Munich Re Group is on the world's leading providers of primary insurance, reinsurance and insurance related risk solution. As pioneers in risk assessment, we promote the digital transformation of the global insurance landscape, expanding products and services as new forms of risk emerge. From space rocket launches to cyber-attacks, from high net worth individual life cover to pandemic, we take care of risk, so our clients can take care of their business.

Reporting to the Head of Singapore Office Management, you will provide a range of administrative and organisational support as part of a highly experienced team.

Your job
- Serve visitors by greeting, welcoming, and directing them appropriately with a positive and helpful attitude
- Navigate new hires and international colleagues to space, policies and amenities of the office
- Help maintain workplace security by issuing, checking and collecting badges, and maintaining visitor logs
- Maintain reception area and all common areas in a clean and tidy manner
- Help with a variety of administrative tasks including coordination with vendors, contractors
- Prepare meeting and training rooms for visitors and internal stakeholders meetings and serve beverages
- Manage meeting room reservations, coordinating all meetings and training room functionalities and assist / guide stakeholders in need of the services
- Coordinate and reconfigure training rooms for workshops and events
- Handle all incoming calls in professional manner and route calls to the appropriate staff, relaying messages when necessary
- Assist colleagues with administrative tasks
- Perform ad-hoc administrative tasks (e.g. take inventory of supplies and restock) as needed
- Sort and distribute mail including postage and recording of all outgoing mail and upkeep inventory
- Arrange courier services for both local and international deliveries
- Provide excellent customer service
- Manage record retention of office files (Visitor registration form, Access card request form, BCP form, All staff records for all new joiners, physical name cards etc.)
- Update SharePoint as it relates to the office space and when possible Facilities pages
- Liaise with building management and security for visitor registration

**Profile**:

- Tertiary Education with 5+ years working experience and proven organizational skills
- Prior experience in a similar role, in a professional environment
- Portray a professional image, and well mannered
- A 'people' person with a service-oriented mindset
- Ability to determine appropriate actions and follow through to completion and mitigate risk
- Flexibility to adapt quickly, including frequent multitasking and reprioritization of work
- Ability to handle a wide variety of activities and confidential matters with discretion
- Excellent interpersonal, written and communication skills - responsiveness to internal customers at all levels of the organization
- Must be highly responsible and able to work independently
- Able to contribute positively as part of a team, helping out with various tasks as required
- This position is not a remote position

About us

Our business model is based on the combination of primary insurance and reinsurance under one roof. We take on risks worldwide of every type and complexity, and our experience, financial strength, efficiency and first-class service make us the first choice for all matters relating to risk. Our client relationships are built on trust and cooperation. If you would be interested in helping shape the future as part of one of our teams, we look forward to hearing from you.-
At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the centre of this interaction is each of us.

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