Senior Program Manager

1 week ago

Singapore FUTUREX TECHNOLOGIES PTE. LTD. Full time

Job Role:
Manage Large Services engagement(s) [Multi Million $], work closely with Customer’s Senior Management and drive the team towards customer delight

JOB RESPONSIBILITIES:
Program Management:

- Define and monitor Program Governance
- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
- Manage Engagement level risks, issues and work out / drive the action plan, along with team
- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation & excellence.
- Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.
- Work collaboratively with Dev managers, Architect to drive the engagement towards customer delight.
- Manage the day-to-day activities; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost and quality parameters
- Communicate and collaborate with internal and external stakeholders as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors
- Drive Steering committee(s) with customer’s senior stakeholders

Team Management:

- Coach and train project teams on Software Development processes and best practices
- Keep the team motivated and drive them towards customer delight
- Understand cultural nuisances and drive cross cultural teams

Customer Management:

- Provide inputs to strategic plans and work as a extended arm for customer’s Senior stakeholder
- Make decisions and communicate trade-offs and risks; drive key decisions across projects

Financials and Business Acumen:

- Contribute in P&L related activities
- Identify and Drive actions for engagement’s profitability improvisation
- Drive presales activities for business expansion

Desired for the Position:

- 16-18 years of Software Development experience, in BFSI domain
- 7-9 years of Program Management experience
- Experience in Managing team (s) in Offshore/Onsite model
- Should possess good communication and problem-solving skills
- Should have strong client management and interaction experience
- Experience in leading cross-functional project teams, consists of 30-40 members
- Strong persuasion and negotiation skills, including conflict resolution skills
- Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management and others outside the organization
- Self-motivated with ability to drive multiple projects

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