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Guest Relations Executive #67162
2 weeks ago
Industry/ Organization Type**:Restaurant**:
- Position Title**:Guest Relations Executive / Reservation Agent**:
- Working Location: Bugis
- Working Hours: 5 days, Mon - Fri (9.30 am - 6.30 pm)
- Salary Package: Up to $3500 (Basic) + Monthly incentive + AWS
- Duration: Permanent
**Key Responsibilities**
- Optimize seating and table allocation with the restaurant team.
- Coordinate private event and special occasion inquiries, manage bookings, and arrange menus, seating, and special requests.
- Oversee catering inquiries and off-site event orders.
- Ensure the timely and accurate delivery of catering services, meeting the client's expectations.
- Cultivate and sustain robust relationships with third-party reservation platforms like Quandoo and Chope, collaborating to enhance restaurant reservations and visibility.
- Conduct customer profiling and analysis (Product Mix analysis, Gap analysis, Benchmarking).
- Collaborate with marketing partners to boost restaurant promotions.
- Assist with financial tasks, including payment processing and invoicing.
- Other ad-hoc duties that may be assigned.
**APPLY NOW**
- Minimum Diploma, with 1 year of relevant experience
- Proficiency in using reservation management software.
Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641
**Job Types**: Full-time, Permanent
Pay: $2,800.00 - $3,500.00 per month
License/Certification:
Work Location: In person